Been ordering here for 3 years. Called this week and RUDE man answered. Instead of just verifying my address as it came up linked to my phone in their system, he made me tell him my address. He told me, "That's 6.3 miles, so you pay $6 extra." I said, "This has never been the case before. Is this a new policy... and if so, since when? He said, "Since last week." Then I told him I had the coupon they give you for free egg rolls. He said, "You give me your order first and we'll see if it adds up to enough for the free egg rolls." I asked him if he was new there. He said, "I'm the manager" (which still did not answer my question). I told him that in the past, his employees were always much nicer than he was being on the phone. When he determined that my $63 order more than qualified for a few free egg rolls, he then said, "Make sure you give that coupon to the driver". I told him that I always do. The man was just totally nasty and disagreeable and this is the last order we will ever place at this restaurant... All because of him! (Side note: The young girl who delivered the order was a total...
Read moreThis is, without a doubt, the worst Chinese food I have ever had in my life. Everything was over cooked to the point of petrification. The crispy honey chicken was absolutely disgusting. I couldn’t eat it. The sauce was like gelatin salt water with sesame seeds. That’s correct… it was not sweet at all. I guess gelatin sesame salt water chicken is already trademarked in some sad remote part of the world. Fried wontons were so over fried I bent the tongs on my fork when trying to stab one. When I was finally able to penetrate the crustaceous carapace the disappointment set in realizing that whatever sustenance was inside this long since forgotten resemblance of a fried wonton had been reduced to some sort of powder mash. So I made an executive decision and saved myself the suicidal feelings of regret that are all to common after eating such low quality food and ate a bowl of cereal. No that isn’t true, I was starving, so I ate it without the sauce, yes I’m ashamed and now I’m paying for it… again. Please do yourself and your dignity a favor… eat a bowl of...
Read morePlaced order and specifically asked the girl if broccoli comes with my meal and she said yes...go to pick up my meal and as I walk in the door the girl behind the counter that is handling the food is coughing bad into her hand, I asked her...are you sick? She claims that she's just getting over a cold...sounds a lot worse than that. Get my food and go back to office to see that no broccoli was in my meal..I called her and asked her about it and she said that she guesses that the cook forgot to put it in...no sorry..nothing. Okay...food isn't that good to return. Won't be back again. Horrible customer service, she was so rude.
Update: Attached is a photo of my order and as you can see there is no broccoli...so you are lying there also. Another reason not to do business here. I did not hang up on you so you are lying again...you need to learn customer service because you were rude from the first phone call. Word of advice....when your sick,...
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