Before I start the review, the reason I gave two stars is because the workers and the owner are very nice people. They did as best as they could to try and make the moment right. It’s the food that really needs work. We ordered the first time on 8/13, we got the veggie burrito, queso, and the chicken fajitas. We ordered online and even got a call from them to clarify some things on our order. Took about an hour to get to our house, which wasn’t bad and I expected to be that long. When I checked the order they had mistakenly given us steak instead of the chicken. We wouldn’t have minded eating it but it was way too salty. We called them back and informed them what happened they were very apologetic and said they were going to get the manager. We let them know the problem and they offered to send someone out right away with the correct chicken. We thought since it would be quick that we would wait to eat the rest of the food til we got the chicken, unfortunately this took another hour. We did eventually get the chicken and sat down to eat, and I was so excited for my burrito I dug right in only to find that it was VERY SOUR. I am not sure what made it sour but I threw it all away. We all ate the chicken and tortillas for dinner. I wasn’t expecting anything else and just thought “Well, we gave it a try.” To my surprise the next day I got a voicemail from the owner and he said he would like to make it right. I called them today 8/18, and the owner said he would like us to try the food again this time on him. Of course we love Mexican food and wanted to like this one so bad that we ordered at 615 and received it at 720, again not bad and It’s to be expected. We requested mixed fajitas and cheese enchiladas (my absolute favorite), the chicken was wonderful as it was last time but the steal was still very salty and the cheese enchiladas were cold and stiff. I didn’t even try to eat them because the first bite tasted like cardboard. I don’t wish them bad business or for them to be shut down, they are the nicest people and you can tell they care. I hope they work on the recipes and/or cooks because they have the potential to be great. Good luck with...
Read moreOrdered online for delivery. Called to make sure it went thru as just a few days earlier this location was not available on the online app. When I called they could not find where I had ordered. Girl said to hold on and manager would talk to me, then was promptly hung up on. Called back spoke with manager Mckayla (I might have gotten that name incorrect and or misspelled it) she was very apologetic and asked for order number which I had in my email confirmation and found it and said it would be ready asap. I decided to go get it instead of waiting on delivery which we requested. Once I got home I didnt feel we got all of our order, but will be going to speak with them to clarify. Manager did give a tip to order at least 2 hours in advance on weekends. The food was very good (guac was delicious, shrimp were large and tasted fresh, and beef was seasoned well.). The manager was very apologetic and looked to get my order right which being a new place is all I am looking for at the moment as I'm sure they are working out demand and definetly could use help with said demand. Only reason i give it a 4 is for the experience, which I assume will improve and was not to point where we wont give them benefit if the doubt and eat there again soon. I would reccomend, but caution lead time if you want it delivered, I did see on their app where you can place it in advance for a specific time which I will...
Read moreWe have ordered fajitas from here over last four years and to be picked up Christmas Eve. However to be notified, an 1.5 hrs (hour and an half) before the store closed on 12/23/24 is unacceptable. While the staff was somewhat accommodating they could not complete our entire order. No Chicken, No salsa and the chips that appear to have been in warmer since the store opened , brown and broken) has caused enough concern, epically when the GM apparently left moments to our arrival.
After a 15% coupon on our next order was given to us; which is only a 5% in addition to a promotional coupon, at the register…has prompted our decision to move to a larger restaurants, such as Lupe tortilla and/or Pappasitos who can meet their commitments.
I hope you (Fajita Pete) continues to be able to stay in operation, my trust in Fajita Pete’s has been put in jeopardy and not sure I can trust any future orders can be met.
I wished the employees a merry Christmas as I know they did their best, not sure about their upper management and corporate team.
My recommendations would be consider your options, on who can deliver and trust with your family meals in holiday senecios.
As for me and my family we will be looking back to the bedrock of Mexican restaurants that can deliver on promises delivery dates and times
Reggie W. (Spring, TX) Birnham...
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