Papa Johns Pizza — Restaurant in Texas

First when ordering the person taking my number could not get my number right. Then he gave the address of another person and her name and number. My order was extremely simple. Large 1/2 pepperoni, 1/2 the works. I asked for extra Parmesan and crushed red pepper and asked for an extra garlic butter. Not complicated. The driver arrived, no Parmesan or crushed red pepper at all and only one garlic butter. He told my husband he would have to “go all the way back to the store to get the Parmesan and crushed pepper. He acted as if it was uncommon to actually want those items and was unreasonable to want it. I called the store and a different person answered the phone. The original guy put my number in wrong and didn’t put anything I asked for in the order.My husband asked for the name of the owner and the crew leader said”Papa John”. Hope the owner sees this!!! Your team is...

I’m very conflicted with what I was given. While placing my order the man taking my order stated that I couldn’t get garlic parmesan crust with Hawaiian BBQ chicken. The total was also going to be 25 dollars total with delivery. When I told him that it was okay and i’d just go order from somewhere cheaper he began saying that the computer had messed up and I could get my order. So I placed my order and waited for it to arrive. Then once it arrived the driver had told me that my receipt was in the box next to my seasoning packets. After paying the driver I went inside to eat and soon realized I was ripped off. Not was my order wrong but the driver did not leave a receipt like they said they did. While yes the pizza was good, this isn’t the first time i’ve been ripped off by this store. Your better off ordering from dominoes or pizza hut where it’s a bit cheaper for the same...

1 star because I placed an order for a single pizza and it told me 38 mins which was a alright amount of time but when I showed up they told me an additional 30 mins. This is when I see a build up of cars and customers 6+ in the store alone not including those in their cars. Everyone being told the same thing adding more and more time. I’m approaching an 1-1/2 hr since I placed the order and the online tracker says it’s still in the first phase not even baking yet. To make it worse it seems like the staff are all moving so slow without a care in the world. Since I have been here for over an hour I personally have seen 3 customers get their pizzas which was collectively probably 5 pizzas. I would feel differently if they were visibly hustling as it would tell me they are back loaded and can’t keep up but are trying their best. I could only wonder why pizza isn’t flying...