Raising Cane's Chicken Fingers — Restaurant in Texas

Ordered the 6 pc caniac but i swear some of them were the same size as a mcdonalds chicken nugget. The chicken was ok although it needed more seasoning. For some reason they dont sell any sort of sweets so no ice cream, cookies, or milkshakes. Fries were mediocre at best and very dry. Although i must admit, the restaurant was very clean and well taken care of. After finishing the 6 pc meal with a friend, I went and ordered a single chicken piece (1.08$). They took twice as long to serve this single chicken piece (About 10 minutes) and it was burning hot. Piece was not very large either, probably the size of a small fist. My friend told me that canes was renowned for its large and delicious chicken tenders but all we got was small and overheated food. Not to mention how EXPENSIVE it is! The 6 pc. tenders came with only the chicken, fries, and drink and it was 16$!

I would mich rather eat at chik-fil-a or burger king where my money is better spent on food that you can actually savor. Never...

I had a very disappointing experience at this location. In my order I had Caniac Combo and didn’t realize until I got home that the meal was missing. I drove back immediately, only to find the store had just closed — it was 12:02 AM, and they close at 12:00. All the employees, including the manager, were still inside, but I was told the fryer was already shut off and they couldn’t make my food.

I asked for a full refund since I never received what I paid for, but the manager said she could only offer a partial refund, which is unacceptable. I didn’t get the food — how is a partial refund fair?

This is clearly a management issue. Closing early, failing to provide a full refund, and then acting irritated with me for their mistake is incredibly unprofessional.I want a full refund and I strongly recommend that upper management review how this location is being run. Whoever Ashley is needs to be...

My first experience with Raising Cane's was at this location and though it was a good one overall, I do have to say this restaurant doesn't live up to the hype I'd heard beforehand.

The customer service was very good upon ordering in the lobby and though the friendliness seemed a bit forced, it was still a welcome change to some fast food places where you aren't even greeted.

My order was to go & was filled properly but the overall taste was just "okay". Chicken wasn't seasoned in any way that made it stand out from basic breaded chicken fingers and was a bit too greasy / borderline cooked completely.

Luckily, I didn't get sick from it and would give it another chance if that was where someone I knew wanted to eat but I surely don't have a desire to...