Salata — Restaurant in Texas

This location just opened recently, and all the decorations, tables, and seats are still fairly new. Chairs are a bit noisy when you move them, but that may be because they are still new, or maybe the flooring.

The staff is friendly and helpful, but it seemed like a few of them were still getting the hang of things. When we ordered a large bowl, he started putting our greens in a small bowl, so we had to tell him to switch to the large bowl. When we ordered our drinks, all the cups were stuck together, so he had to take his glove off to separate the cups, and in the process put his finger all in the inside portion of the cups. Also, when you order the large protein bowl, you should get more meat instead of the 1 small scoop that you get for the small bowl, the portions really don't make sense when you're paying more.

We had to wait a while before we were even able to start our order at the beginning of the bar. It seemed as if the restaurant was a bit understaffed. The wait wasn't super long, but everyone after us also had to wait, and compared to other Salatas, where you get your order started almost immediately, you can tell the difference in the wait time.

The food was fresh and delicious, and we loved our prickly pear lemonade drink, as usual. We hope they hire more people and things run more smoothly next time, so we can add the extra star to...

We used to love going to this location. It’s convenient and close to our house. Until recently, we get conflicting rules where SOME employees have recently told us there is a 3 scoop limit per topping. This is not consistent every time we come here. It started when the new manager (Olga) took over. The mission of Salata is “customize your salad” with as many toppings as you want. Mind you, the only toppings I want are edamame and almonds. I also got less shrimp. Other Salata allows you to get unlimited toppings. Why is this location skimping? Also if you are enforcing something, please make sure you post it or advise your customers that you’re only limiting them 3 scoops per toppings. Make it consistent so we’re not surprised every time we come here. Some of the employees are stellar even the previous manager (Lorena)!! We love Salata. The food is great and fresh. This location sucks though.

UPDATE: The owner took appropriate action and this location is now living up to the customer’s expectations. THANK YOU SO MUCH for listening and valuing your customers!! I appreciate your prompt action and we’ll be coming back to...

I am so disappointed in this location. I always go to salata and get a small bowl, I like to add almost everything in my bowl from the veggie options they have. So naturally the bowl fills up. It has never been a problem. Today, I went and got my small bowl as usual and the man making it says something about it being a lot and that he’ll put it in a regular box so it doesn’t overfill. Completely fine with me. However, the cashier said something and they conversed and he only put HALF the contents of my original small bowl in a container and gave it to me. It’s not even mixed well so I didn’t get half the things I added to my original bowl. I’m not sure what prompted this or if Salata has some new kind of rule about what you can add to your bowl. I didn’t add anything more than what I’m permitted to. If there was some issue, they could’ve communicated with me instead of giving me a lousy half that doesn’t even have everything I wanted. I’m not sure what they’re going to do with the half they kept, I just hope it’s not wasted if anything. I hate writing reviews like this, but I’m genuinely so...