The Pizzeria — Restaurant in Texas

Terrible experience. I placed an online order at 5:34 P.M. The order was supposed to be complete at 5:54. I arrived and they said it was t ready, something about the garlic knots (will talk about those later). I didn’t receive the order until 6:22! Just about 30 minutes after it was supposed to be ready! Absolutely ridiculous. The “manager” Dominique and the other girl in from were rude, and severely lacked customer service skills. So I get the order, and the garlic knots are disgustingly drenched in oil. I’ve gotten them before and they are NEVER like this. I couldn’t eat them, they were so gross. At that patient I just wanted to go home, those women weren’t going to be any help anyway. I will attach a picture, it was honestly worse than how it looks in the picture. For the owner, please try and do something to fix this. I only onlrdered one large pizza and one order of garlic knots, this was just an overall terrible experience, I don’t know that...

I went in early March to pick up a supreme pizza as it had become our go to pizza from there. The pizza was wet in the middle. The box was also wet through the bottom. I called and spoke to Bryan, the manager. He apologized and said next time ask for him and he would replace this one. Today I called and asked for Bryan. She asked me to hold but didn't put the phone on hold. Bryan asked who it was and her answer was, "I don't know, some old lady." I picked the pizza up and after finding out who answered phone told her she was very disrespectful. I am old but deserve respect. She half heartedly apologized. Upon serving pizza at home, it was again very soggy from center. Needless to say, we will not return there again! I later got a call from Bryan apologizing for above. He offered me another pizza. It was good and I've decided to edit my review and will...

This is my go-to local spot for pizza, I live close by and I have eaten from here since the early Pandemic. I have no problems with the food and the only times I've had problems were the very rare wrong pizza and the staff would correct and give me the correct pizza, no questions asked. The only other problem I have is that there will be Internet outages in the area and their phone/online ordering wouldn't work and I'd have to drive and place my order in person, which is no problem to me as I live close by. When I'm feeling indulgent and by myself I'd order the calzone/stromboli and if I'm ordering for a group I can't go wrong with a supreme and a Pesto pizza (my personal favorite). I also appreciate being one of the few places to do a big pizza size, the New Yorker is a perfect for football games or visiting guests. I hope this places never...