Chick-fil-A — Restaurant in Thomaston

Never been to a Chic fil a where the food was sub par, cold and the service was rude. Been going here since they first opened and not once has my order been correct whether dine in or drive through, the ones who take orders at the drive through are always wonderful, but the window and lobby servers are horrible and arrogant and 100% of the time my order is completely Wrong and has to be taken back with the receipt that shows what was ordered is absolutely not what I received, then there's more attitude and condensing treatment for having the audacity to want what you actually ordered and paid for. Thought they'd get better with time, well I guess they haven't gotten...

Chick fil A is not the same as it use to be which is a bad thing. I ordered a chicken burrito for breakfast without egg and hashbrown, and when I get my burrito there's barely anything on it. So I go back to say Hey, there's normally more chicken and cheese on here even if I order it with hashbrowns and egg. Like I'm literally just suppose to mostly eat this huge tortilla?!... I'm then told that there's nothing they can do and so I politely requested a refund. And what's crazy is I came back after them getting my order wrong several times. I normally stop here for breakfast before work, but its probably best I don't visit this location...

This was my first time visiting this location. I had to back through the drive thru to get jelly. My chicken was soggy and barely had any crisp or batter. I asked if i could get a coffee with the mocha flavoring. I got the iced coffee....it was hella cold today and my coffee is being watered down by ice. 🤦🏾‍♀️

I was on a mission and didn't realize what coffee was handed to me (yep, that one was on me. I don't know how I didn't realize it was cold! 🤷🏾‍♀️) But by the time i realized it there was no turning back.

This wasn't a horrible experience but it definitely doesn't meet the standards and expectations...