KFC — Restaurant in Thomaston

Got off work at 9 and wanted so wrong hot and good and of course easy lol. This all went down on a Tuesday night. Went into KFC and 1st off the woman at the counter seemed like she was already ready to go home. I understand that fully but you don't close till 10 and and I got here at 915 at the latest. So we place our order and she comes back with we are gonna have to turn the fryers back on and it's gonna take some time, OK understandable somewhat, for one your not suppose to filter fryers until your closed or before you open, worked alot of fast food lol... We said we would wait at 1st but then it just seemed to upset her that we still wanted our order and my wife was already tired and at this point fed up so we just got the manager to refund our money. If you don't wanna do the job give it to someone else who needs it more than you do. I understand people get tired and just done with their day closer to closing you get but those people that come in and get food from your establishment pay your paychecks. No need in being rude or acting like a spoiled child when you have to do the job I'm helping pay you to do. I don't have to spend my hard earned money at your store and I certainly don't need to feel like I'm interrupting your night and talked down...

I called in my order so it would be ready when I got there. I get there, I pay for my food, and then they tell me to pull around. They said they would bring my food out shortly. My food was not ready even though I had called it in and they said they'd start cook it before I got there. I waited out front of that building for 20 freaking minutes. It is 94° f outside. It took me walking inside after 20 minutes of sitting in the heat for them to finally give me my food. Then, as soon as I walked inside they gave me my food in less than 2 minutes. My food was ready. They just didn't want to leave the comfort and A/C of the building to come bring it out to me. If you come here, make sure to go inside to get your food. They don't care if you have a heat stroke in their parking lot. Then, the portion sizes are small. What they call a family size is really only big enough for two people. The only good thing about this place is the chicken is good. After the experience I've had there today, I don't think it's worth it. I do not recommend...

I love KFC until today until Raina happened!!! This is my favorite location because I usually have a good service but today totally changed my opinion. When I walked in no one was at the register so I waited and waited finally a young lady said someone would be there to help me. So I watched food being prepared with no gloves on so I yelled to wash hands and put on gloves. After another 5-10 minutes of waiting Raina finally came to the register and when I say she was RUDE thats being nice. She was disrespectful and rude with how she treated not just me but the other people who were waiting. She slung bags to customers, slammed change in hands. I’ve never seen anything like this in this location before. I asked for the young lady(I’m being nice calling her that) name and told the manager she needs a new job and KFC is NOT IT!!! I have to think about whether I want to ever go...