Beggars Pizza - Lansing — Restaurant in Thornton Township

Been eating there since the early 90s. Went in tonight to pick up a order and while we waited i decided to play the poker machines there in the establishment itself not next store at Kilroys but at Beggars. When i went to cash out i noticed the machine to redeem the money was temporarily down. I asked an employee but she said she knew nothing about them so i asked if they called a tech out she told me she wasnt sure. As a business owner with machines in my establishment when this occurs we promptly call a technician who usually arrives with in the hour or if its going to be longer we can pay the ticket out of the register and when the technician arrives we are reimbursed. So i went to the other counter where my to go order was ready and asked if they could somehow solve my issue since i was leaving. The lady said she wasn't sure so asked the gentleman next to here who i would assume was the manager. He looked at me and told me to call the number on the wall. I asked if he knew if someone had called already because thats what we do and everywhere i ever played had the same practice and i play alot at alot of different places. He said if i wanted to wait he would call for me but i am to call because the poker machines there were not their machines the ones in there establishment. 🤔🤷‍♂️ Now i am confused because on top of the ticket it says Lansing Beggars Pizza. And there in the Lansing Beggars Pizza. So i will never play the machines there again and if i decide to ever eat there again do to how the situation was handled and to how he spoke to me like i am some idiot i will play at Kilroys or somewhere else close while i waited for my order. Good Luck with collecting your money while your there you will most likely have to call and find a time to stop back to collect. Not my type of...

Do not eat here unless u like hair in ur food and a lot of sauce on ur pizza! Today I went to get pizza and it was horrible worst then the last two that I’ve gotten .. this pizza i had a 20$ credit because my last two pizzas was burned ,barely cheese and enough sauce to make another pizza . I’ve been coming to beggars nearly 15 years and has never experienced bad service like I do with this inparticular location ‘ not sure if it’s the cook or their new policy is to give lots of sauce and over cook the pizzas. When I complained about my pizza one manager told me that’s how it’s cook he was very snaughty then I wanted someone over him and she was about the same way both pizza was messed up and the pizzas are 26 a piece and she said well I can only give a 20$ credit instead even replacing at least one but I said ok because I didn’t wana go back and fourth.

I finally go in for the credit upon walking in the workers are playing and thrown a blistex lip balm right across my face where it could have almost hit me , I let that slide .then I ask why do it smel like urine when I walk in the cashier said oh it do again !!!!Next i get my pizza get home and the pizza looks like Pizza Hut and taste like ceasars pizza then I guess since I ask for them not to be cut so big the cook cut them in nickel sizes literally and some part was pencil cut I wana assume messing this pizza up was on purpose and been an ass by cutting the pizza and nickel sizes, lastly my son says it’s hair on his pizza I was just gross out after this.. wasn’t no need to call because all this was on purpose Burning. Not enough cheese, To Much Sauce ,Hair ,And cutting them in tiny tiny bites like I’m 1 years old .

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I am feeling truly perturbed regarding someone name “Ramone”who identified himself as a manager. I came in tuesday and received honorable service from an employee. I called yesterday(thursday) and spoke to Ramone, I specifically asked him if this particular employee was there because I wanted to drop off a large tip in a thank you card. Ramone explained she was off today but assured me she would be in TODAY(friday) and he would contact her to make sure she received her tip. My co-workers & I changed our flights, then drove 1 and a half hours back to this location to drop it off to Ramone. I had already told Ramone how much we were giving her and wanted to make sure she received it l. He, again assured me she would get it and kept thanking me for “what i was doing”. After driving over an hour to this location! we were told by another employee(Christine) I believe is her name, that this employee will not be in because Ramone had her terminated on Tuesday!??!! Ramone knew this employee no longer worked there and about her being there tonight is COMPLETELY UNACCEPTABLE! To have someone like this working in this establishment, possibly stealing tips from vulnerable employees is truly concerning! We are truly upset that we made changes to our flights, then drove over an hour away, only to have been lied to. I will be contacting the corporate offices and the BBB regarding this matter until it’s resolved!!! Truly truly truly...