Continental Cafe & Pancake House — Restaurant in Thornton Township

Our party of 6 (4 adults and 2 children) came into this establishment on April 10, 2023 @ 9am. We had an order of Belgium waffles, waffles with chicken breast, 3 coffees ($3.45 ea) 2 kids orange juices ($4.99 ea) a strawberry lemonade ($4.30) a sausage croissant sandwich, 2 sides of grits ($2.99-3.99 ea can't really remember but it was expensive) slice of American Cheese for the grits ($2.99) Side of sausage links and bacon x2 ($3.99 each) our total bill came out to be an outrageous $204.82 and that was with "20% gratuity tax !"

Now lets break this down shall we. The coffee was HORRENDOUS! It tasted like watered down tea. I myself had 3 cups and still no pick me up. I was actually sleepier. The other two coffee drinkers only had half a cup. We were given 6 waters for "free!" But to charge $4.99 for two orange juices was/is ridiculous, especially with a kids meal!

The food was ok. My mother had the Belgium waffle and chicken breast meal and we had to remind our waitress about the chicken breast 2x after 6 minutes of waiting after our table had gotten their food. The waitress then responded with " where is your chicken breast?!" She then returned with a chicken breast fillet ( a chicken breast cut in half).

The service was mediocre not worth a $38.22 dollar tip. I have eaten here before pre covid and the service and prices were not to this level. When asked if we can get the bill explained( it was written in the restaurants shorthand ) our waitress just read it off as if we should have known what the prices were. It was just an moment that our whole table thought we were getting punked. Unfortunately, we weren't.

I will NEVER return to this...

I’ve Been coming here for years to be treated the way I was treated today I would no longer come to this restaurant or establishing it anymore I wish the older guy or the wife was in today or the other brother because the brother I was in today was having a bit of a off day i’ve came to this establish more than one time and the new waitresses there do not know how to treat good customers i’ve came in this established before and paid every one of his waitresses plus the cooks $10 before but after today I would no longer come here The young lady that is here now are very rude he asked her did she repeat my order to me she said yes but no she did not I advice all to stay away from this establishment in till they get good customer service back again it seems like every since the wife got pregnant it has not been here that much or the old guy‘s not in that much the place is going down you all need to stop hiring young girls that don’t know how to talk to people i’m a very people person but not to deal with someone that is rude you all was a 10 out of a 10 restaurant for me but...

OMG!!!! It was really good, I had French toast with cream cheese and strawberries, eggs with cheese extra crispy bacon and shrimp and grits. My baby had the farmers skillet sausage and pancakes....maaaan...I had to tap out. Our server (I HATE I CANT REMEMBER HER NAME, IT BEGAN WITH A 'C', but she had her hair in a big puff and it was reddish) SHE'S A SWEETHEART!!!!!!! The chef laid that food out!!! It was such a positive atmosphere and the employees and customers had such positive attitudes We WILL be returning!!! The guy who checked me out had a smile and was very pleasant.... I saw a customer's order of chicken and waffles and I want some!!! 2 waffles and 4 wings, just the right amount!!! So I advise you to go check out Continental, in the same parking lot as the Love's truck stop/gas station!!! You wont be disappointed, you will be glad I sent you!! KEEP UP THE GREAT WORK CONTINENTAL STAFF, YALL COOK AND SERVE WITH LOVE!!!!! They seem to have a bit of southern hospitality up in...