Domino's Pizza — Restaurant in Tifton

So, I just attempted to order from Domino’s. They HUNG up on me. See a few years ago the post office changed our address so it doesn’t show up on the apps and we have to call in. Today When I was attempting to explain that to Domino’s they told me they don’t accept delivery orders over the phone. I told her know they deliver in this area because I have seen them but our address doesn’t pull up on the app. The girl asked me if I would like to talk to a manager and I said sure. I asked them if they delivered to subdivision. They told me no. I asked them when they changed their policy for delivery and they repeated they do not take orders over phone and they aren’t responsible for Internet errors. I asked them if they stopped delivering to this area because I saw them deliver here this 3 times this weekend and I would let my HOA know if the was a change and they no longer delivered here. The manager slammed the phone down and hung up on me. So I ordered from Marco’s and our pizza is on the way. I teach lessons in customer service. This instance will be used in my classroom.

Side note: a few months ago when I attempted to order from there over the phone they told me they were to busy to take my order and to call back in an...

Working overnight and tried to order dinner from dominos in Tifton,GA. Placed an online order and card was charged. Received a call 20 min after order and they said they could not deliver to my location. I told the girl that I already paid for my order and she put me on hold. Someone picked up the line on hold said hello then hung up. I tried calling back to see what the status was. The store would not answer. The tracker said my order was being made and not canceled. I called from my work phone and a new person answered. Said I had to wait to speak to manager as she was on a delivery . So after an hour of waiting I need to order food from another establishment because of a rule that managers made...so my staff cannot order dinner from here after 8pm? Fantastic to find out when we have 24hrs security. The website should also not have let me order to begin with. Great lack of...

I called on 2-20-2024 before 7pm and placed a delivery order. I was told my order would be delivered in 20-30 minutes. I called back at 8pm because I still didn't have my food. The guy that answered must have realized something was wrong so he told me they had just walked out the door with my order. After over 10 minutes I called back and told them I'm coming to get a refund. When I arrived they found out that my order to my neighbor across the street. I ordered delivery because I didn't feel well and didn't want to drive. I was eventually given my money back but this was such an inconvenience because not only did I now have to go get my money back for food that I waited an hour and a half for I then had to go somewhere else to get something to eat. I also got no apology and they acted like it...