You can tell a lot about a business by how they respond to a mistake or complaint. I had the pleasure of speaking with a customer service representative about my order this morning, and I was genuinely impressed.
There was no resistance, no interrogation—just immediate, kind, and understanding help. They corrected the issue with such professionalism and grace that it completely changed the tone of the experience.
Mistakes happen—we’re all human. But it’s how those mistakes are handled that truly matters. The way my concern was addressed today? That’s exactly the kind of service that will keep me coming back, whether things go...
Read moreI LOVE ME SOME DUTCH BRO'S!! I don't think I could scream that loud enough 😂 I am a frequent flyer and the workers know who I am and my order. The Blended vampire Slayer Rebel is my favorite. And, this one is for anyone and everyone...they will remake your drink or give you a different drink if you aren't 100% satisfied with your order! And one more thing. I live for the monthly sticker drops on the first Wednesday of the month and randomly promoted in the app. Dutch bros makes my life better. Now go try a drink for yourself. They've got some pretty awesome seasonal...
Read moreamazing drinks, great rewards, so many flavors to choose from! my favorites I’ve tried are the campin blended freeze and the snickerdoodle blended freeze! if you’re looking for hot the horchata chai is also fireeee. also the staff are all lovely
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