Robeks Fresh Juices & Smoothies — Restaurant in Torrance

Our auditors recently conducted an independent review of Robeks Fresh Juices & Smoothies, focusing on overall customer experience, service efficiency, cleanliness, and compliance with public standards.

The visit began positively. The location offered plenty of free parking and was fully wheelchair accessible, ensuring convenience for all guests. Upon entry, our auditors were greeted immediately and assisted without delay, setting a friendly first impression. The smoothies ordered were well-prepared, flavorful, and had excellent consistency throughout. We also noted that the staff member, identified as Ava, maintained good customer service and demonstrated proper food-handling procedures by wearing gloves.

However, there were several areas that require improvement. No public health inspection grade card was visibly posted — a compliance issue, as California law mandates clear display of health scores. Only one employee was on duty at the time of the audit, resulting in lapses in operational responsiveness; for example, the store’s phone rang multiple times without being answered. Additionally, no name tag was visible on the employee, and condiments for the breakfast sandwich were unavailable.

Upon entering, our auditors also observed a wet floor with a puddle, trash visible nearby, and a wet floor sign left in view of the entrance. While this may have been part of cleaning efforts, the overall presentation conveyed a lack of attentiveness and diminished the professionalism of the space.

Despite these shortcomings, Ava’s courteous demeanor, attention to food safety, and consistent product quality were commendable highlights of the visit.

Gold Seal Standards will be conducting a follow-up audit to reassess compliance, customer service, and presentation standards. These re-evaluations are key in determining the establishment’s long-term performance average and its standing within community expectations.

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Our Mission At Gold Seal Standards LLC (G.S.S), our purpose is to uphold accountability across all customer-facing businesses. We deliver independent, unbiased, and professional audits that reflect the true quality of service, cleanliness, and customer care. By setting high expectations and transparent benchmarks, we empower businesses to improve and give the public confidence in where they choose to spend their time and money.

Gold Seal Standards LLC (G.S.S) “Where every...

Okay, I really wanted an actual good açaí bowl so I looked on google maps and tried to find the top rated ones with good reviews . I stumble upon robeks fresh juices and smoothies. It has great reviews , and from the pictures it looks amazing . I went to robeks and I ordered the strawana açaí bowl . I asked SPECIFICALLY for no granola or no coconut . ( i also got some pirate boot cheese puffs and they were awesome ) and when the worker who makes the stuff started making it , the cashier reminded her no granola or coconut . And the worker said “oops” because I think she already added in the granola . (btw I went on Monday , july 31st) and NOT TO MENTION there were gnats everywhere ! also the tables looked so dirty and there were food crumbs everywhere . Fast forward a couple minutes where I finally got my order. It looked DELICIOUS . then I took a couple bites and realized there was granola . I had already left and was on the road driving and it was to late to go back . Also, the “acai bowl” melted very fast ! In a span of 5 minutes it was all melted and watery . The only thing actually good was my pirate booty chips. Never EVER...

I have been a long time patron of this location as it happens to be close to my work. The decline in quality over the years has been very notable.

However after today, I will not be going back to this place ever (7/16). Ordered a medium size polar pineapple and an avocado/egg toast, the server was an Asian gentleman who was not pleased to hear my order and mannerisms suggested I was disturbing him. He was jamming to his music and I was not feeling the vibe.

He proceeded to make the Avocado-Egg toast while not wearing a pair of gloves or even a single glove on the serving hand and proceeded to cut/chop the eggs and avocado and stack it on to the toast. I immediately pointed out that he was in violation of health code and all he had to say was "I was wearing 1 gloves". He clearly did not wear any gloves. He did not correct his stance even when I gave a chance and proceeded to pretend to do the dishes.

Please avoid this place, this location is a health and hygiene risk by all means. Please hire employees who are educated on health and safety, have regards for...