Southbay Woman Gym and Day Spa — Local services in Torrance

I like the concept of an all-women's gym, and the staff is great, but the facility itself is pretty basic. I initially signed up mainly for the group classes because they were excellent at the time — unfortunately, that's no longer the case.

One issue is the lack of substitutes when classes get canceled due to instructor absences. For example, a new instructor has been sick three times this month, resulting in last-minute cancellations. We typically receive a courtesy email notifying us of the cancellation, but sometimes, a substitute teacher is not provided. This means we have to wait until the next scheduled class, which sometimes isn’t for several days or falls in the middle of my workday or is full already.

Recently, one of their popular instructors moved away, they found new instructors with VERY limited schedules. So now I'm out 3 classes!

While I'm griping, when there's a Monday holiday, they cancel group classes but keep the gym open. I have some Mondays holidays off, so I always get excited thinking I can try a day class. But then they end up canceling them. Is it the pay? Do they have to pay instructors more on holidays? Nonetheless, it's so disappointing :(

On top of that, the membership dues have increased. It's frustrating to pay more while receiving fewer benefits. Although the location is convenient for me, I’m starting to question whether continuing my membership is worthwhile, especially since the current offerings don’t justify the higher price.

I'm not the only one who feels this way, either. I talk to other members just to hear their perspective. They're saying the same...

It's a nice place but they are too busy. There is never room in the classes unless you reserved a spot 8 days in advance. If you do end up in a class the "regulars" let you know you "took their friends spot" and do not touch the fan. If you buy a monthly package for the spa, its basic services nothing special, and they never offer to schedule you for your next months appointment. Which ended up in me missing services I had already paid for due to forgetting to reschedule. I ended up canceling my membership. I really wanted to like this place because its women only; I really loved that, but they just didn't...

Joining this gym/spa was the best thing I’ve done since retiring. It has all the latest equipment, a good variety of classes, a great spa and is always spotlessly clean. I now have it all in one place with easy, free parking! The also have the occasional event and I was able to do a pop up with my small business here. I’ve made new friends and actually look forward to working out now. The staff is so friendly and make you feel welcome. I’m...