Dingy, extremely overpriced, run down plain place with awful service. This was like an experience from hell. I was with my gf and another couple. We were in the area driving around at dinner time. This place makes itself very noticeable with bright lights on a main street (literally). My friend in the car said "let's try that place". I'd been there before and thought it was a bad pick. But I said ok. So i went in to get a table and ask where (if anywhere) there was a place to park. It had been pretty much empty the previous times I'd been there. This is a small dingy place with maybe 8 tables. Very surprisingly, maybe bc it's Christmas and dowtown, all the tables but the one big one were full. So, I walked to what I guess was the hostess station. One employee was standing there frantically typing and looking very overwhelmed. No greeting. So i said "hello". She snapped at me in a nasty tone, "It's gonna be a wait". So I said ok, and was looking around for where we could wait (i hadn't even gotten to the parking problem yet) Then i asked, "how long do you think?" She answered (in that same rude tone) "I don't know. But I'm really busy now and I can't talk" I normally would have walked out right there (if not before then) but i had a carload of hungry people in the car outside waiting for me to message them where to park. So i waited for her to finish her typing (which went on and on) so I could get the parking and table arranged. Then she suddenly stopped her typing and said, again in that rude voice, "You can't wait there" Well, as you could imagine, I was getting very unhappy (putting it mildly) by this point. By the way, another thing this place doesn't have is a bar or any kind of waiting area. So I commented on the extremely rude service and said, "I don't see a waiting area . Where are people supposed to wait when you say 'it's gonna be a wait??!" She answered, rude as could be, "You can't wait there. I'm busy. I can't talk". She talks also in a very loud crude voice. This place has serious problems going on. At that point, I'd seen and heard enough (way more than enough actually) I wouldn't have even trusted eating at that place by then even if they suddenly said that a table opened up. So i said something like "something's wrong with you people" and left. Not to wait outside of course ( they didn't even have a system to notify people waiting that a table was ready, but they want people to wait, but they have no place to wait, so there's no way for a customer to know a table is ready, even if he decides to wait), but to find another place for us all to eat, which we did, in another part of Torrington, and...
Read moreI've never eaten here before because Torrington is spoiled with lots of good pizza options, but I tried delivery after receiving a gift card and was pleasantly surprised!! The menu is expansive and creative, and the three things we tried were all absolutely delicious. It seems like their non-pizza options are just as good as their pizza options, which isn't always the case, like some pizza places have other Italian food like pasta as a formality but everyone knows you shouldn't ever order it. Everything we tried was so good I'd be confident ordering anything from anthonys menu. I was especially happy about the mozzarella sticks, because my favorite place changed their mozz stick recipe and I haven't had really good ones since. I will say the prices are a little high but I can tolerate that because again, the food was good. I also had a pretty good customer service experience when I called in to use the gift card, there was a bit of confusion about which delivery platform it would work on, but the owner helped me...
Read moreI truly hate to do this, but I have to say that, I ordered things that I thought would be easy enough for anyone to make. Here goes, I ordered a small works pizza which had all the ingredients that you would expect, and I was ready to chow down. Unfortunately, the pizza was WAY over cooked. Next, I figured since there was a literal difference in the ingredient list, I wouldn't have a problem if I got an antipasto. Right after I opened the pizza and saw that it was almost burnt I figured Thank God I got the antipasto, but when I opened that bag, I got another shock. It was a Chefs Salad. At that point I had one more bag to open. Supposedly Cheesy Garlic Bread. At last I was kinda happy because it was the only thing that was right. As I said, I hate to give a bad review, but after spending the money that I did, the Pizza, or at least the Antipasto would have been up to snuff. The only true saving grace was that the people who I dealt with...
Read more