Pizza Hut — Restaurant in Town of Amherst

Using the app was seamless and works just fine. Pizza Hut was once a favorite of mine and now I will probably never visit this location. Living in Buffalo there is no short of great pizza but every once in awhile you get a craving for something a little different and Pizza was great for that. I used to visit the location in Blasdell every time that craving hit. Buffalo needs to have a Pizza Hut "restaurant" back and not these satellite ovens. The pizza was tasteless and was even more terrible as a leftover for next day. The breadsticks are not the breadsticks that were once the best in the business. The marinara sauce seemed a little different, almost seemed like it was a substitute for the original sauce. I keep giving this place a shot and every time I go there, I immediately regret it. It seems that corporately, Pizza Hut has cut every corner and no longer focuses on quality and all the focus on how cheaply they can put a product out. I have had pizza from gas stations better than this. Little Caesar's is light years ahead of you with this style of fast food. I deleted the Pizza Hut app right after my 1st bite and I will never go back unless Pizza Hut reverts back to quality and a sit in restaurant...

They messed up my order. Put the wrong toppings on the pizza. Pizza and wings that were delivered came cold.

The "pay in person" option that they have for delivery doesn't accept card. Only cash. They deliver through doordash.

Makes no sense why they force you to do a minimum of $15 when they charge all those ridiculous fees. After fees and everything for a 18 dollar purchase it came up to $30 PRE TIP. This is ridiculous as its just cheaper to just order directly through doordash. Will never order delivery from here again. If you want pizza delivery just go to Jet's pizza its 1000x better than here. Cheaper, food comes hot and the pizza is better there. They accept card as well for delivery purchases.

Avoid...

Unfortunately I placed an order that I didn't want & I already paid for in advance. Once I arrived to the Sheridan & Harlem rd location the employee told me he couldn't fix my order after I clearly told him that it was a mistake on my end that I didn't want the "stuffed crust supreme pizza" so instead of remaking it to the original pan supreme he sent me out the restaurant door with a bad taste in my mouth. He could've just remade it for me & I would have been a pleased customer. Very bad customer service. I truly miss the awesome service I use to receive in the past when Pizza Hut was at every corner "Sit down Locations ". The employees at this location "DO NOT" wear gloves to make...