Tim Hortons — Restaurant in Town of Arcadia

I feel bad for this rating as service is usually good fast and accurate but today was horrible. I guess i have been lucky not to get this one lady. From the moment she started speaking over the drive through box she was rude and you could tell she had a chip on her shoulder her attitude was terrible. I ordered 2 drinks both lattes one hot one iced. She informs me they have skim or soy I asked for skim she rudely goes aren't you listening we only have soy... i was and she said skim or soy no matter It was fine so I said that's fine and i order my sandwhiches. I pay and a different more friendly girl asks that I could pull to the front of the store so they can fresh make my drinks (this struck me odd but i complied) so I wait a good 10 minutes and out comes miss rude girl. She has two hot beverages and no sandwiches so I inform her the order is wrong. She rolls her eyes and in a extremely rude chip on her shoulder tone tells me its not. Im like it is i told her what i ordered. She exclaims fine like a spoiled brat and storms toward the store. I had it at that point and went inside and requested a refund the manager was very friendly and apologetic and very prompt she assured me she would handle the employee . Sadly one rotten apple is...

Tim Horton's has always been a place people love to come to for a nice meal and a warm atmosphere with good vibes. This TH in Newark, NY maintains that tradition through excellent customer care and fast and efficient service for every customer. The food here speaks for itself, and I'd recommend all of it, but the Croissant breakfast sandwiches are my favorite. The refreshers and coffee are a great way to start your day! They rival Dunkin and imo it's better. It's a Canadian brand, so it's basically Canada's version of American Dunkin donuts. They have tim bits with varying sizes and almost any donut you could imagine. The vibe here is nice and chill and they have lots of tables and chairs to sit, and it's always clean when I visit. It can get pretty loud inside with the machines running, but it's not deafening, and you can still talk and be heard. There's bathrooms inside and the drive thru is super convenient. I love Tim Horton's and so will you! If you've never been before, you will probably want to kick yourself for not stopping by sooner, but it's never too late, as they're open 7 days a...

4 times they have messed up my plain order of large tea 6 sugar this week. I wouldn't think it's that's complicated to make that. But somehow my tea is always not made right, whether there is cream in it, no sugar, wrong size, or today's favorite is having coffee with 2 tea bags in it. 🤦🏼‍♀️. Now one would think, its just tea go get it remade, right? No no no. My job is 45 minutes away, now I'm not sure about you but I dont particularly enjoy burning hell water in my mouth first thing in the morning so I usually let the tea cool off for about 15 minutes while I'm on my way to work. Then I open it up to stir it(because let's be real those drinks are never stirred enough and all the goodness just sits at the bottom) and realized that its not right. At that point its a bit silly to drive back to have it made right. So now no drink, out of 3 to 4 bucks and no time to make a new stop. Yes its only about 3 buck, but times that a few times a week...