Häagen-Dazs — Restaurant in Town of Babylon

I went into Haagen - Dazs the other day with my two daughters. They both asked for a regular size cup of vanilla ice-cream but my one daughter wanted toppings of m&m's. First of all when we walked into the store the service took very long considering the fact that there weren't any people people ahead of us. When i asked for the toppings, he was taking his time to even scoop the ice-cream. as he was handing me the cup of ice-cream with the toppings he spilled more than half of it on the counter and gave it to me anyway. I then asked if he could be so kind and put more of the m&ms since he basically spilled more than have on the counter. and then refused to do so because apparently "he gave me more than he should of in the first place". I then asked again nicely because i am paying for the toppings , but I'm not getting anything. I asked Tengus (his name) that  i would like to speak with his manager. and he told me " he's not in right now and you don't have to speak to anyone". With that attitude he's not gonna get anywhere. I then told him that I'm going to write a review on his poor service and he replied with "i don't care about you’re review". He had such an attitude and was being so nasty to me & in front of...

Um i came in for ice cream tonight and let me tell you the man working was absolutely disgusting and derogatory towards the young female employees working here. Im assuming he was either a manager or the owner but he was cursing at the girls in front of customers. The way he was speaking to them was absolutely disgusting and the girls looked to only be about 16. No grown man should ever be speaking to a child like that especially a young girl. As woman with a kid that was sad to watch i would never allow my daughters to be spoken to in such manner. i hope they report this!! He was totally rude to the customers as well denied ice cream that was clearly in stock saying it wasn’t ! he’s...

The ice cream was great and the staff was OK — no complaints there. But since when did tipping become mandatory for counter service? I bought $20 worth of ice cream, and when paying by card, I was forced to choose a tip amount — the lowest option was $5. What exactly am I tipping for? For doing your job? I’d understand if this were table service, like a waiter bringing food to my table. But handing me ice cream over the counter? That’s your job. Don't guilt customers into tipping when no service beyond the bare minimum was provided. To make it worse, there was no way to skip the tipping screen — I couldn’t continue without choosing a tip....