Online order for pick-up was 20 minutes late. I was sat there in the shop with several others whose orders were also late. There was a patron there freaking out on the workers and I felt bad for them so I figured, no rush really, I can wait an extra 20. Thanked them for my very late order and left. On the way out I was getting dripped on, through the box, by one pizza that was drenched in spinach water (spinach & sausage pizza), but that's not even why I am giving a 1-star. When I got home I discovered an order of garlic knots was missing. Called to ask for a refund or delivery of the item, either option was fine with me, and the person on the phone laughed at my request, but then said he would refund me. I can understand every restaurant has a rush and can fall behind on orders, and that they can produce a very soggy pizza accidentally. That's all understandable. Having a bad attitude with a customer calling about an incomplete order is the reason for the 1-star review and why I will not go back. From start to finish this was frustrating and just not...
Read moreI usually come here on my lunch break and get. Slice as I work near the shop. I typically would not complain or leave a low review given the time I get lunch is usually busy. However I went today and they barley had any slices and I was waiting for 20 minutes!!! Just to Oder a slice. Other people ahead of me where indecisive so I asked if I can just place mines. The person behind the counter gave me a lost face ignored my request and continued to help. It was only one person taking orders, than when my slice was done I had to wait at least 10 minutes to pay. I wasted my entire break trying to order and eat a slice that wasn’t ready. No one should have to wait 20 minutes!!!! Just to order and be told no when asked if they can just place the order. I’ve been understandable but lately this situation is getting...
Read moreI work very close by, and every time I go in they charge me something different. The cash register says one number and they ask for another. I ordered the same thing this week and was 5 dollars more, cash register only says 6$ and change, hand him a 20 expecting change and he says no sorry its 20. Then I ask for slice and he says I need to give him 6$ more so I give him a 10 and he gives me back 5???? He also rang it up as NO SALE. Why are the prices so inconsistent? Are they just making up numbers because they know me? I want to bring to the owners attention, but whomever it is, is never there. I think you need to watch your workers closely. Sadly I will not...
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