Lotus Dynasty Restaurant — Restaurant in Town of Brookhaven

Just lost a loyal customer. Ordered delivery which arrived on time but was missing two orders of fried rice. called immediately and they said they were bringing it. so we waited to eat . 30 minutes went by and I called . I can tell they never sent the rice . He said oh yea its coming soon.. I explained that my kids are hungry and I'm not waiting unless it will be here in a few minutes and he said he doesn't know how long . i just decided I wasn't going to wait and requested a refund. After giving my card information I was told I would get refunded but I never did. bad business. The food is good but I got no apologies for the mistake kids ate food without fried rice and I'm still down $12. that was the last time I'll order from them...

Stay Away from Lotus Dynasty Restaurant in Holbrook, NY. Ordered Lobster Lo Mein besides 2 other entries. Told women allergic to shrimp. What did I get when I opened up bag of food when I got home? Shrimp Lo Mein. See in photo 4. I called, spoke to women and then manager. I was told they gave me Lobster Lo Mein. Tell me what you see in photo. Thank goodness I saw the small shrimp before eating them. Not only would Lotus Dynasty send me to the hospital they lied about the whole thing. Never again will Lotus Dynasty have me as a customer. Sayonara...

Every since I moved into this neighborhood about 2 months ago, my wife and I have been searching for a good, or at least decent, Chinese restaurant. We have failed in this endeavor every single time...until we found the Lotus Dynasty. The food is amazing. Tasty and plentiful. It's even better than the Chinese restaurant we left behind. I'm finally enjoying this cuisine without having to travel to Patchogue or Queens. Glad we found this...