Rise And Grind Cafe — Restaurant in Town of Camillus

Unless you’re white or old. I would not recommend to eat here. My boyfriend, cousin & I came to this place to eat. The second we walked through the doors, we didn’t get a welcoming and got seated immediately. The server got us our waters and waited about 10-15 minutes before taking our orders, when it wasn’t busy. Anyways once we placed our orders, I ordered the kids brekki (egg+toast+protein), & s’more’s pancake. I specifically ordered sunny side up eggs to go with the meal. The server came back with SCRAMBLED eggs and told me “the chef didn’t make my s’mores pancake” and tried to offered me a watered solution to put Nutella & sugar on a plain pancake… Can anybody let me know why the chef tried to water down my meal? Or is it because I’m not white. Mind you, this place wasn’t even busy and if you simply made a mistake on the pancakes, it’s common courtesy to fix your mistake not offer a watered down solution. During the whole entire visit, we have not once been checked up on. Not a single check up. “How’s the food?” “How’s everything going”. We got the bill and ignored till we left the place. Not even a food container was offered or anything. Mind you, I am not the only customer they gave this same treatment to. It’s kinda unsettling to hear that they did this same treatment to my other cousins as well. Definitely convinced if your not white, you should not be allowed here. & they make that very clear. Will never receive my business again. Luckily we tipped our server, because I worked in the food industry and I know how it is to be a server. But anyone else would of tipped nothing and should of...

I was very excited to give this cafe a shot. At first glance it is esthetically cute inside. Unfortunately it went downhill from there. The lady who took my order was not friendly at all. She was quiet and miserable. I ordered a panini and medium latte. The total came to about $20 after the tip. The latte was super bitter and sour. I brought it to the batista's attention and she didn't have much to say. So, I ordered another drink. She charged me for that one as well! That immediately threw me off because I didn't even drink the first one as it was terrible and out of courtesy I would hope they would replace it. It didn't stop there though, she took forever making a new one. She kept taking other orders and making other drinks before mine. I waited at least 10-15 minutes. I felt as if she did that on purpose. It wasn't even very busy. Finally I get my new drink, it was better but still very bitter. All during this time I was also still waiting for my panini. When it finally came out it was soggy and had maybe three pieces of Spinach in it. Overall, the experience was terrible. I am now out about $30 for a small soggy panini and a medium latte. I am very disappointed and hope they...

I want to start off by saying it’s a cute little shop but as a business owner I know that you cater to your customers. I initially ordered the Carmel Apple Latte, it was extremely sour and there was no sweetness from the Carmel. It tasted like they put apple cider and coffee together. After the first sip I know that I could not continue to drink it. I apologized to the cashier and explained that I didn’t like the taste. I then ordered the Cinnamon Bun Cold Brew with Vanilla Cold Foam and they charged me for cinnamon and Vanilla Cold Foam, which in my opinion it should be included if that’s the drink you have on the menu. So instead of replacing my drink I payed another $8 on top of my original order, and I tipped on my original order. The whole thing was very disappointing and confusing. I won’t be returning there, nor will I...