Wendy's — Restaurant in Town of Camillus

UPDATE-3: It doesn't matter what the quality of the food is if you can't get service. This Wendy's site is having problems. I don't know who the franchise owner is, but he/she needs to intervene. The wait for service is intolerable. Also see updates 1 and 2 that follow the earlier review below.

A year or two ago, Wendy's decided to revamp it's breakfast menu in an attempt to dominate the morning fast food competition with McDonald's and Burger King. It took me a while, but I finally got around to trying one of their new breakfast sandwiches. I ordered the bacon, egg, and cheese biscuit. According to my taste and palate memory, I found it to be much better than the competition's. First, although moist and tender, the biscuit held together while I ate the sandwich. In contrast, McDonald's falls apart as you're eating, making it necessary to alternate between picking up the crumbs and eating the center of the sandwich. Wendy's biscuit is also an improvement over Burger King's which is very dry. As for the contents of the sandwich, Wendy's crisp bacon and fresh-cooked egg win hands down. However, I'm still undecided over whether Wendy's American cheese is as good as that used by the competition. Perhaps next time, I'll try the bacon, egg, and cheese croissant sandwich which feature a Swiss cheese sauce. So, from now on when I don't have time to make breakfast at home or visit my favorite diner, I'm heading straight to Wendy's. However, the Burger King whopper remains my favorite fast food burger for lunch or dinner. UPDATE-1: Recently Wendy's added a new option to their breakfast sandwich menu. You can now order it on an English muffin. The first time I tried it, with sausage, it was terrific. However, a few weeks later I found the same sandwich to have less flavor than I remembered, and the cheese was cold and gluey in texture. Next time, I'll try it with bacon. UPDATE-2: When I stopped for breakfast at 9:30 a.m. on a weekday, I was told that they were sorry that they weren't able to take any orders at that time. As I drove around to leave, I did see someone waiting at the pickup window. First time ever at a fast food restaurant that they weren't able to...

First off, let me say for being fast food I have never gotten my order in less than 10 minutes here. And I will never be going here again after what happened. I paid for my food which was supposed to come with a drink, french fries chicken nuggets, and a sandwich. I only got the sandwich and chicken nuggets. no drink or fries. And the chicken nuggets had two coily gray hairs right at the top. when I went back to the next day to ask if I can get a remake of my food, the person who I spoke to immediately accused me of lying. I don’t know if he was a manager or not, at first I thought he was young teen worker because of the excessive amount of acne he had and his short height, however his face had wrinkles in a way that could only be acquired from working in fast food for a number of years and he was wearing a blue shirt which i assume meant he was higher up. I told him I didn’t want a refund and I didn’t even want the sandwich to be remade. I was just wondering if I can get the drink and the fries and he kept on having this attitude with me, then he asked me if I work in a restaurant. I told him I work in two restaurants, and that every single time someone comes asking for a refund we have immediately given it to them without any kind of problem. but he just kept on saying he didn’t believe me (which why would I lie over four dollars) and so I finally asked him and I going to get the food remade or no? And then he replied with a sassy little “nu uh”. You are a man. go build something or serve in a war like a man’s job is, do not give your customers at your minimum wage service job sassy little remarks when they ask for a remake of the food you messed up. I genuinely don’t understand where his passion for this came from considering he can’t make more than $20 an hour to bicker with me. do not go here! They will litter your food with seemingly pubes and then not give you a refund, instead all you’ll get is a gross manlet with sass...

Waited in line twice as long as any other fast food, long enough to see how fried the workers inside all are by how they interacted. my order was a taki sandwich and frosty no meal. When she finally came to the window and took my card she gave me the sandwich, left my frosty in the open window and put my card in the machine and walked away. After about 3 minutes I asked if my card wasn't working and she said hold on as she was stocking napkins, the guy sweeping the same spot since I pulled up to the window, walked over to the card machine and got my card and asked if I had everything so I said thats my melted frosty over there and the girl looked at it and still kept doing other things so he brought it over, I open the chicken sandwich and its just a tomato lettuce and mayo chicken sandwich instead of the new limited time sandwich so I get back in line and the same girl kept telling me I ordered a number 6 so I said I didnt say 6 or any number I asked for a taki sandwich and she responded to that with "the taki sandwich isn't a number 6 it doesn't have a number" so clearly wendys has good weed but atleast they offered to make me the sandwich and for free but sadly even tho I wasnt rude about the mixup they decided I only get that red taki sauce on a piece of chicken even though its advertised as also having actual...