Little Italy Restaurant and Pizzeria — Restaurant in Town of Canton

Updated for Little Italy 01/21/19

Giving 1 star is over rated. First, allow me to state that I am very disappointed with the restaurant owner. We live over 3 hours away and we purposely came to the area to find a wedding caterer to feed 60 people for our simple outdoor wedding for 2019. We’ve been in contact with her through email and phone calls to do taste testing, and to ensure that she can cater on our exact wedding day. She said that she would charge us by the pan of food which is what she had on her catering menu. She also said that she caters all the time and this wouldn’t be an issue. If we want food that is not on her menu like mashed potatoes and a simple beef dish, she would make it for us and just charge us of what it would take to feed 60 people. I’ve asked her if there are any extra fees I should be aware of. She said that she would not charge anything extra but tipping the driver for delivering the food would be appreciated. All she had to do is drop off the food and leave.

After weeks of communicating with the restaurant owner, my fiancé and I went to Little Italy Restaurant located at 107 Main St. Canton NY 13617 on Sept 20, 2018 to do taste testing. We got a sample size of tortellini Alfredo which is good, 4 meatballs as big of a size of a quarter, small chicken breast that’s a little dry, an order of chicken parm that’s completely horrible, 5 small pieces of garlic broccoli which is fine, a salad, sausage, and a tiny plate of ziti. Surprisingly when the bill came, we were charged almost $40 for a small amount of food we got. But we still went ahead and asked the restaurant owner to give us the quote anyways since we’ve spent this time and money to do the food tasting.

We’ve given her the details and confirming the exact date once again when she is going to cater. She said that she will be sending us the quote after 1 week. We have called, emailed and texted but she always say that she’s very busy. Finally, 3 weeks later, she texted me and wanting to charge us a MINIMUM of $2500 or else, she would not be interested in catering. The amount of food that we are going to order is not going to be worth $2500. That means she’s charging us over $41 per plate. We did not order filet minion and lobster for our guests. She’s not serving our guests. She’s literally dropping off the food and leave. Nothing more, nothing less.

Not only she hasn’t given us the actual breakdown why she wants to charge us $2500 nor being able to justify how she came up with this figure, the worst part is, she has the wrong date of the wedding!

Thank goodness, Little Italy wasn’t the only restaurant we did food tasting when we were in this area. We were finally able to find a VERY reputable caterer who’s been in business for more than 20 years that would gladly work with us, who’s professional and charged us a FAIR price.

I’m so happy that we did not hire Little Italy. Not only the food was less than mediocre when we ate at this restaurant, we surely wouldn’t want them to deliver the food on the wrong day of...

Canton Little Italy:

My best friend hired this business to cater their wedding in August 2025. They began planning in December 2024 with this venue. The deposit required was 50%, but they paid 90% upfront to finalize plans.

A month before the wedding, they reached out to confirm details and received no response. When the owner finally replied, she stated she was “busy” and later added unexpected charges for delivery and setup — costs that were not disclosed in the original quote. Understandably, this caused stress for the couple, who had already budgeted based on the original agreement.

When they asked for a breakdown of what had already been paid for, the owner responded rudely, saying it would take her “hours” to prepare and refused to provide clear answers. When the groom attempted to resolve the matter in person, the owner raised her voice, used inappropriate language, and refused to offer either a compromise or refund. She also told them it was “on them” to figure out how to get the food on their wedding day if they did not want to pay the additional fees.

On the day of the wedding, my husband volunteered to pick up the food so the couple wouldn’t have to worry. Despite paying the remaining balance plus gratuity, he was left to load 10 pizzas and 12 trays of food by himself, without assistance — as the owner and staff would not even have the decency to hold the door open.

The food was delivered and had to be warmed up before it was even served at the venue. Thankfully, the wedding crew pulled this off for the newlyweds!

This experience was unprofessional, disrespectful, and deeply disappointing, especially for such an important occasion. I cannot recommend this business for catering, events, or even casual dining. Transparency, professionalism, and basic courtesy should be the standard, especially in hospitality — unfortunately, this establishment showed none of these qualities.

While I love to support local, choose yourself a business that is professional and has the compassion to work with you, one that is...

Outstanding Catering Experience – Thank You, Little Italy Canton!

We recently celebrated our daughter’s high school graduation this past June, and we had the pleasure of having Little Italy Canton cater the event. From start to finish, the entire experience was exceptional.

We began planning back in December with Jessica and her incredible team. From the very first meeting, Jessica took the time to walk us through each dish, offering thoughtful suggestions on what would work best for our event. Her knowledge and professionalism were immediately evident, and we felt confident we were in great hands.

The food was a hit! We started off with a “Wing Bar” for appetizers, followed by a delicious main course spread, and later in the evening, ten pizzas were brought out for a late-night snack—which turned out to be a huge success with our guests! Every dish was exactly as promised—fresh, flavorful, and beautifully presented.

Jessica’s attention to detail was beyond reproach. Her team arrived on time, helped with setup, and ensured everything ran smoothly. What stood out most was the consistency—her original quote from our first meeting stayed the same right through to the day of the party, with no hidden fees or last-minute surprises.

We received so many compliments from our guests about the food and the overall presentation. Without a doubt, Little Italy Canton played a big role in making our celebration memorable.

Thank you, Jessica and your amazing staff—you did a fantastic job, and we truly...