Burger King — Restaurant in Town of Cheektowaga

I’ve visited this Burger King location several times, but today I came specifically for lunch—and to finally leave a review.

I ordered the new Steakhouse Bacon Whopper (just the sandwich). This burger has potential, but unfortunately, it fell flat. The A1 sauce was barely noticeable—maybe present in 30% of the bites. And while I love A1, lettuce, and tomato on a burger, the combination just doesn’t work here. The tomato especially clashes with the smokiness of the A1 and beef, essentially canceling it out. The result? A burger that could have been great but ended up dry and forgettable. That dryness probably falls on this location specifically.

Now onto the experience. While I was eating, a group of men loudly dropped F-bombs and the n-word at the counter and nearby table. A manager was standing right there with their back turned, doing nothing. Look, if this were a bar, maybe whatever—but this is a family fast food spot. I know BK has policies about this kind of behavior, and silence from management isn’t it. I’m not the one who needs to enforce the rules, but someone should. Choosing to ignore it only hurts the atmosphere and makes the place feel chaotic and unwelcoming.

The only reason this review isn’t 1 star is thanks to the employee who took my order—dude went straight from the register to cleaning tables between orders. That kind of hustle matters, and the place was fairly clean even during the lunch rush. Props to him.

But seriously—almost $9 for that burger? I was excited to try it, and it sucked. 2/10. You do realize you’re competing with Chili’s, Applebee’s, and Smokey Bones, right? They offer solid lunch specials with actual flavor and quality—for the same price I paid for that sad excuse of a...

Stay away. I brought back my food because it was made wrong and had some child refuse to remake the order and I was told to get out of line. I tried to call corporate and the number doesn't work. The difficult order was 2 hamburgers plain. I received cheeseburgers instead. Doesnt seem like a big deal but cheese happens to make me physically ill. But to think that this is the way the staff acts. I wasnt screaming or acting irrational. I might have been unpleasant but that's going to happen when you serve people a bad order. This place is poorly managed and and is more like a prison mess hall than a restaurant. Bad food and bad service.They barely get any business. I only wish I had my camera to video but I left the house without it. Remember folks, they get $15/hr to treat you like the...

This Burger King is at the corners of Dick Rd and George Urban Rd. In the Wegmans Plaza. I had to go to DMV this morning and I decided to stop in for a little something. The employees are extremely friendly and the service was very quick. It's an older Burger King, but the atmosphere was inviting. A lot of older vets were their with their coffee buddies and a few parents with their young children. You could definitely sit down in there and relax. As I was leaving the woman at the register, smiled said goodbye to me and said have a nice day. That was very pleasant. I said same to her and left. I definitely recommend this one if your ever in that area. I will definitely go back...