K, so the story goes like this. Me and my roommate ordered food, for delivery. He orders a chicken finger parmesan sub, I order chicken fingers. So the food gets here, tip the guy, all is well. Then my roommate notices that there is no chicken, on the CHICKEN parm sub. So he calls back, let's them know what happend, they offered to deliver another one, no problems, stuff happens. So another hour and a half goes by, still no food. He calls back, and this is where the stuff hits the fan. Because he didn't say "goodbye" after he called about the problem with the sub, HE CANCLED THE ORDER. You can't make this up, the guy on the phone said "you hung up on me, so i didn't know if you still wanted it or not, so I cancled the order". Whattt? So you cancled the order, and just decided to keep the money? So he tells us we have to drive to go get the money in a real $hitty tone. That's not happening, so he said their driver will deliver the money. Have been ordering there for years, only takes one to mess it up. Especially with the lack of attempt to fix the very...
Read moreWe moved to the area, from West Seneca, in early summer and were looking for someplace close. Tried a handful of pizza places and nothing was anywhere close as good as our favorites (picasso's, pasquale’s, imperial). Feeling home sick, we kept looking and finally came across Deniro’s. It’s not easy to please everyone, but Deniro’s has done that perfectly for us. It wasn’t just a one time thing, either. Every time we’ve ordered the food has been excellent, and comes exactly how I placed the order. Last, but not least, they are fast. We were in a hurry to eat, and then go out to meet some friends today. Our order was finished early. When the topic of pizza comes up we always tell our family and friends how good...
Read moreUPDATE: The order was today and the owner did reach out to me and gave me a gift certificate for the inconvenience. Great to see that the owner is involved and cares about his customers! Our family will order again! 🙂
Decided to try somewhere other than our usual pizza joint, and it was not the experience I had hoped for. Ordered pizza & wings for delivery. Was told too expect delivery within the hour. After 1 hour and 15 minutes I called to check on my order. Was told that there was an issue with the delivery before mine... it was on its way. When my order arrived it was soggy and barely warm. Food seemed like it had potential- if fresh and hot.... after a lengthy trip in a delivery boy's car,...
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