Dunkin' — Restaurant in Town of Clarkstown

this dunkin should be shut down. this morning i come to get avocado toast, hash browns, and a plain bagel with bacon egg and cheese, mind you it was a plain bagel. food comes out after FIFTEEN, minutes for 3 things. i open my avocado toast to see it burned to a crisp and the everything bagel seeds were just dumped on top. then, my boyfriend took a hash brown come to find out it was pretty much uncooked. he went in to get everything fixed, not even trying his bagel yet. he opened it up to an everything bagel after he asked for plain. once he got the avocado toast fixed, it was completely untoasted, and the hashbrowns were so burnt he spit it out while driving almost throwing up. the guy in the front was cool, and gave him an 8 dollar gift card to makeup for the inconvenience , but the people working cashier are not the issue. it’s the people making the food who don’t understand english. this dunkin should not even still be open. i’ve given them multiple chances after an issue every single time i go there. i used to work at a dunkin and from experience, it should not take over 5 minutes to make a simple order, as well as making EVERYTHING incorrect. terrible way to start your day, i do not recommend. corporate should be contacted about this and the people working there should be...

This was one of the worst customer service experiences I’ve ever had. The cashier was extremely rude and dismissive during ordering and leaving. I ordered two drinks, but she told me she couldn’t print a receipt, leaving me without an order number. There was confusion because I didn’t know which order was mine. The cashier explained that my drinks had been sitting on the counter and were ready, but they hadn’t been called out. There were three drinks on the tray instead of two. I explained to the staff that I had only ordered two, they asked for proof of my order but I was not given a receipt. The same cashier came over and argued with me, insisting I had ordered three. When I explained again that I only ordered two, she rolled her eyes, giving me annoyed looks, spoke to me in a nasty tone saying "okay and??", and refused to correct the mistake.

I ended up leaving with an extra drink I didn’t order, unsure if I was charged for it, because I was never given a receipt. The whole situation was handled very unprofessionally, and the cashier’s attitude made it even worse. The mistake should have been corrected instead of arguing back and forth with me like I didn’t know what I...

EVERY WEEK I GO THERE IM BEING ASKED TO LEAVE AT 8:45 SO THEY CAN CLEAN UP! IT SAYS ON GOOGLE THAT THEY CLOSE AT 9PM! PEOPLE TRYIN TO GET DRINKS AND THEY ARE BEING REFUSED! THAT IS SOO RUDE!😡😡IF YOU CLOSE AT 8:45PM THEN PUT IT ON YOUR WEBSITE! ALSO, IT CONSTANTLY SMELLS LIKE A DIRTY OVEN IN HERE! CLEAN YOUR OVENS! THE FOOD TASTES FUNNY! PLEASE DO SOMETHING!😞😞😞 Nov. 14, 2024 I Have to add to this. EVERY WEEK the workers are sitting down on their phones. The tables were dirty. I had to clean.it and the worker didn't do anything but look at me. I'm doing her.job. Where the napkins are and straws was filthy. Are you kidding me.😡😢It's supposed to smell like coffee and donuts in here, and instead it smells like a burnt dirty.oven. This place is going downhill. Its...