Carissa's the Bakery - East Hampton Village — Restaurant in Town of East Hampton

Upon walking in the atmosphere was less than welcoming. It wasn’t that busy but the staff didn’t crack a smile and made us feel as though helping us was an inconvenience. We were looking to order one of their stock cakes for later in the week. The girl that helped us asked for what day, When we told her, she disappeared to the back. When she re-emerged she said someone would be right up to help us. Excited to place our order we patiently waited. A seemingly annoyed woman came up looking for the people that needed help. We let her know we were looking to order a cake. She then asked for when (which we had already told the other unpleasant girl working the counter) and when we told her, she said there was no way she could do a cake for us in that time. Apparently they are booked out for weeks. She did apologize but never offered an alternative. No cake option, no other dessert option, nothing, just turned us away. By the way she responded you’d think we were looking to order a wedding cake for later that day decorated with the rarest fresh flowers and ingredients flown in from the orient. I’m happy that Carissa (if there even is a Carissa) is so busy that business can be turned away, and hey, maybe the cakes are delicious, ....we...

3 stars. Carissa’s Bakery delivers a charming, whitewashed, “Brooklyn-y” vibe with an airy indoor space and extensive outdoor seating... perfect for a relaxed Hamptons lunch. The pastries and breads are beautiful and fresh, and their signature sandwiches, like the jambon-beurre with cornichons or creative egg sandwiches, stand out when you can get one. The service is friendly, though sometimes a little inconsistent... especially during lunchtime rushes when lines can snake out the door and seating fills up fast. As popular as the spot is, that popularity comes at a cost: expect slow-moving lines, long waits to order and find a seat, and occasional inefficiencies in how orders are processed. All in all a lovely setting and strong baked goods, but the crowd and the wait dampen the charm… worth it if you’re planning ahead, but be...

We visited this popular bakery on September 19th around 10am. Luckily, it wasn’t too busy, and since it was our first time, my partner and I were excited to browse this visually appealing spot. Unfortunately, the gentleman with the moustache didn’t seem to be in a good mood, which made the experience less welcoming than we had hoped. We also wanted to enjoy their beautiful outdoor terrace but discovered that orders must be placed inside, as no table service was offered. On the positive side, the food was beautifully presented, very tasty, and priced in line with East Hampton standards, which we don’t mind, but at that level we also expect a five-star service. Overall, the quality of the food and ambiance were great, but the service fell short. A little more warmth and professionalism would have made this a...