Fusion Express — Restaurant in Town of East Hampton

Wow, I can’t believe the nerve that some of these reviewer’s have. I am an Uber eats and doordash driver, So you already know that I know the best places to eat from and the worst places to eat from. This place does a lot of business, and delivering their food gave me the idea to order food there for myself.

I paid $26.94 ($5 tip) for chicken and broccoli with White rice and a soda. I already ate at least 25% of the plate when I took the photo.I expected to receive high-quality food and that is exactly what I received. Quite frankly it just might be the best sesame chicken I have ever had, the sauce is not even as typical as the sauce they use in New York City. It’s red and very tasteful. The rice could use some salt, But overall I definitely got what I paid for and I am very satisfied for my first time coming here. I thought it was hard to find, which an attribute like that usually means that something so good is always hidden and you...

Called to order delivery because my wife has allergies, and I needed to ask questions. They said "only Uber eats," and hung up.

Since we couldn't find out about if certain dishes had nuts, my wife changed her order.

The food arrives, and as I'm taking things out one of the containers immediately opens and spills everywhere because the lid was not snapped to the container. So I spent 10 minutes cleaning up spilled rice off our hotel room floor.

We then finally sit down to eat and discover that they haven't sent us plastic forks, despite the fact that we DIDN'T CLICK THE "no napkins / cutlery" button, and they knew they were delivering to a...

Food: totally fine. No complaints. It's just Chinese Takeout. Little pricey/smaller portions than others, but open late. Cool

Service: Atrocious. Terrible. I don't think they know more than the most basic customer service. Because... it's nearly 10pm, I'm having a very late dinner. I pick up my food. Get a call saying there's still a bag of food and to come back. I was almost home...My order was $60+ dollars and I drove back for a thing of rice that probably cost them 50 cents. Tell me why and how that makes sense.

Chen's Garden and Best Taste are much better options honestly. Solely...