KFC — Restaurant in Town of Geneseo

ordered the 8pc meal.and charged $27.99. which they say replace $20 fill up bucket ok. now only on line orders get 2 mashed potatoes and gravy and Cole slaw with this meal which on several websites for menu with prices. online $25.99 is price of what we were given 1 mashed potatoes and gravy 1 Cole slaw and 8 PC of chicken. manager won't give u his name nor will he provide a district manager number to speak to. both prices r listed online Manger says only on line orders get 2 mashed potatoes gravy Cole slaw and 8 PC chicken for $27.99. it's not available to them to push the buttons for the meal with 2 mashed potatoes with everything anymore. girl at register explained 8 PC meal was $25.99 but that wasn't what we were charged!!! i asked why I was charged $27.99 for the 8 pc meal when I was told it was $25.99?? girl told me thats what it is in our register. so why tell me $25.99 for $27.99 to be price of the meal.. she was too busy with other employee playing with her hair near the chicken to listen. now to try and eat at home what we did get... there was a glob of thick something in the container of gravy when I put it on my 1 mashed potatoes!! besides 2 burritos were ordered and assured they were in the bag.the 2 burritos were not in the bag when we got home!! this is so messed up how do u not have a district manager to handle things when it seems u rip people off on whatever prices u choose to charge!?!?! corporate need to handle complaints not giggling girls and managers who refuse to give u a name just tell u theres numbers for kfc corporate on line!! well corporate do u have a...

This place just sunk a bunch of money into the exterior building, but did not visible interior updates and the 2 menu outside are useless. The first one, aka the only one you can see until you're in front of the microphone, has only one lower corner lit and the plastic is so cloudy you cant see much of anything. The main sign they planted a big bush next to so you literally cannot see it at all until they are asking for your order. This one is missing panels so you also get to stare at bare fluorescent lights as you're trying to read the menu through also aged, cloudy plastic and the front is so small and the sign is placed so far back, that it's hard to make out the words/prices. And, if it's pouring out, you get the joy of a free soaking shower for your left side and the inside of your car door as you order because there is no canopy. As for the food, what we ordered was about as good as take-out Mexican and KFC gets and for once, on a very rare stroke of luck, out order was correct... although, after asking if I wanted sauce with the crunch wraps, we didn't get any anyway. They are never friendly so the best you can hope for us cool-cordial. That makes a big statement about the owner of this location and/or the company as a whole: they must pay poorly and treat their employees poorly. The "no refunds" sign is the first I've ever seen and I can only assume, based on how rare it is to get a correct order here, they were going to go out of business if they kept giving refunds for...

BUYER BEWARE ON YOUR PURCHASE. THE STORE HAS NO REFUND OR NO RETURN POLICY. On 3/23/2025 I order 8 pc chicken tender meal which came with 2 large sides. Cost was $34.47. I placed my order payed for the food with my credit card. The cashier told the cooks that they have an order for 8 pc chicken tender, cooks say we don’t have any chicken tenders because they forgot to take them out of the freezer. The shift manager said they don’t have any chicken tenders, I said OK just reimburse my credit card.NOPE WE DONT GIVE REFUNDS. WHAT??? WE DONT GIVE ANY REFUNDS. WOW WOW WOW. CALLED CORPORATE 3x in the past 10 days and still waiting to hear how I am going to get my 33.47money back. They offered me 25.00 gift card.Well that great give you $ 33.47 get NO FOOD AND YOU WANT TO GIVE only 25.00 dollars.Called the general manager of the store the next day and they also stated it was corporate policy to give no refund I kept asking the same question on why you don’t give refunds ESPECIALLY WHEN YOU DONT HAVE THE PRODUCT TO SELL. THEY KEPT STATING NO REFUND,ITS CORPORATE POLICY. I SAID IF YOU WENT TO WALMART AND PAID FOR A ITEM AND DIDNT RECEIVED THE ITEM YOU ARE GOING TO WANT YOUR MONEY BACK CORRECT!!!! ANSWER, WE DONT GIVE REFUNDS. I SAID THAT IS STEALING!!! Same answer WE DONT GIVE REFUNDS. WOW WOW! This is day 12 and still no reply from corporate about the issue. BUYER BEWARE!!!!! If they don’t have the product and you paid for it YOU ANT GETTING...