'A good thing going bad.' We have been patrons for over 35 years. Our last several visits have shown a decline in food and service, culminating with both being absolutely horrible yesterday. Waitress rarely came to table. Drinks brought; no napkins at all. Had to go ask for some. Staff never asked if drink refills (or anything else) needed though glass was empty majority of meal. Our order took awhile to be taken, then our food never appeared though people who arrived after our orders were placed were almost done eating by the time we finally got our food. Our food was delivered lukewarm. Our order arrived incorrect. Husband was brought a basket of his missing his fries, which were placed on top of multiple slices of pickle(???) - so bottom layer was soggy. My hockey puck "medium" burger came more than 'well done'; completely overly cooked and dry by anyone's standards. I removed the dry bun pieces and picked at the meat as long as I could and when waitress finally came - standing and asking us on the fly from a distance how things were - it was over a third/half gone. She offered to replace it. I declined based on how long it took us to get our original order and missing fries; the fact my appetite was now gone; and the fact the whole experience to that point had been completely unpleasant. I did state she needed to be aware the food was horrible. She said she'd tell the manager. When she brought the check, I inquired if she had; she said she did; I asked for a discount; she came back with they'd not charge us for the fries. Long explanation I know, but even though we had a similar experience last time(s) with friends' orders done incorrectly and no wait staff checking in timely fashions, we still traveled 4 hours one way up and 4 hours back yesterday, literally just to eat there - based on decades of good food and a service staff who were top notch. No more. Losing our business won't affect their business; it's essentially a tourist trap now. But. It disappoints us because it's a loss of what was an institution to us in our decades of...
Read moreWe went here because they were open later on a Sunday night in Door County and had a decent bar and grill menu. I would say, it’s basic. It’s your standard fair. The food is okay. We started with the fried mushrooms. You do get a heaping portion, and the ranch dressing it’s paired with is very good. The mushrooms were okay a little too much breading for my taste, but that’s me. My husband got the Ruben sandwich that he said was decent, not the best but not the worst. I got the fried fish and chips, huge portion, fries were piping hot which I like, the fish was good. Not the best I have ever had, but good. I wanted to try the chili, and maybe should have gone with that as I saw a man at the bar who seemed like a regular and was raving about the chili. Next time for sure!! I will say it’s a perfect place to watch the Packers game, and the service was great. The drinks I would say stick with beer. Can’t go wrong with beer. We both got a cherry bomb cocktail and it was honestly tasteless. We ate tourists trying to take in those cherry drinks, and these fell short, but a good draft beer would have been better. This a three star experience, when it comes to the food, but if you are going to just have a few beers and catch the game than it’s a five star, maybe...
Read moreWhat a disappointing meal. Had white fish cakes and Smilen's Chili Cheeseburger and my wife had fish and chips. Lets start with the fish and chips were good nothing amazing but good. The whitefish cakes are meh, and way overpriced for the amount of food. But the Cheeseburger is really where the meal went down hill. I was expecting a burger bun covered in chili and cheese that requires a knife and fork to eat, but thats not what i got. The burger patty resembled a cross between an al johnson's meatball and a hockey puck. There was about a tablespoon of chili an entire slice of onion and enough greese to cause a heart attack on the spot. And by the way i did not menchion cheese because they forgot the cheese on the Cheeseburger!! Easily top 5 worst burgers ever. McDonalds has a better burger than this thing. The last thing i could do without is the bartender/waitress Carley and what im assuming is a regular local talking about punching Ron Johnson in the face. So your going to punch a paying patron of your establishment in the face because of their political association sounds like bad buisness. So everyone associated with the Republican party beware you might not get the service you want or god forbid punched...
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