Dunkin' — Restaurant in Town of Greenburgh

This Dunkin’ is extremely frustrating to go to.

More times than not, I am waiting an unreasonable amount of time for my orders that I place ahead of time through their app.

One of most recent experiences was an order of just snacking bacon. I placed my order at 7:08. I didn’t get to work until after 7:30 and the Dunkin’ is 5 minutes away from my job. Friday morning, in order to combat the long wait time like before, I placed my order (JUST SNACKIN’ BACON) at 7:17. At 7:30, it still wasn’t ready. I explained this to the worker and she said that they sometimes don’t work in order….what???? They most definitely should…!!!! I asked for a refund and went got...

Check my reviews. Im notlsome douche whose latte had one less sugar and vents online. I'm a better kind of douche.

This is the first bad review Ive ever written and I feel it is well deserved. Today, on a non busy Saturday, I ordered 3 coffees. 3 people were working and ironically 3 people ordered while I was there.

The issue was how long I was there. 16 minutes. I checked it on my timeline. That doesnt sound like a long time overall, but to pour 3 coffees? 2 were just black. For both people in front of me, they got the wrong order first before it being...

Clean Dunkin. However, customer service skills need to be improved. One worker appeared to have rolled out of bed, out of uniform, hair all over the place with a hoodie on who was clearly presented tired as she seemed frustrated she was not fully stocked up front. The other possibly working there for a longer time, was rude. When asked about my order, that was in front of her as I pointed out, her response was "I don't know, I don't make food" completely uncalled for and unprofessional. Younger worker there was great. Training for people skills should...