Yesterday around 2:30pm, I asked the waitress in English and in Spanish if they cook with peanuts / peanut oil of any kind because I’m extremely allergic to peanuts and was told no. My parents asked again because we were far from home, they also got reassured they don’t cook with peanuts. I’m half Peruvian and am always cautious to ask about peanuts in food ESPECIALLY sauce based dishes because of my severe allergy. There was also 0 allergen sign in the menu. I was so excited to eat my food and share with my family as we all got varying dishes (lomo saltado, ceviche, salchipapas, chaufa and my dish tallarines verdes con bistec) and a big 2L inka kola. We were having a great conversation, the atmosphere was light because of the music.
I took one bite out of my food and my mouth was tingly, my lip began to visibly swell and I ended up throwing up four times in their restroom. My parents immediately spoke again with two of the servers and a manager and only then did she actually confirm that my plate ( Tallarin verde con bistec) had peanuts in the sauce. While that happened my parents spoke with the restaurant and they didn’t offer us any help, they didn’t even seem like they actually cared that I may die. My parents paid full price for everything even though we didn’t even finish as we had to rush out to get me to an er. Instead we got asked, “do you want us to pack up the food for you”.
My brother was thankfully calm enough to drive us from here (3pm) to the hospital as he and my parents had to tend to my 2 year old toddler while I injected myself with an EpiPen in the parking lot to lessen the reaction just enough for me to even get to an e.r.
I was in the er for 8hrs before finally being released, I don’t recommend that to anyone. What was supposed to be a great weekend outing for us as a family turned into a full day of worrying if i was going to be hospitalized and intubated. On top of me now having to pay a medical bill and take medications post e.r. visit to help with all the side effects that come with an EpiPen and allergic...
Read moreFirst let me say we used to love the food here. Unfortunately, today wasn't good. I called an order for pick up 1/2 chicken w/rice & salad, 1/4 chicken w/rice & salad. Was told 20 minutes. No problem. I get there in 20 minutes. Place was very busy. I waited no problem. I notice a container on the counter & don't think anything of it. After 13 minutes of waiting girl says hi mommy you order 1/4 chicken. I said yes & 1/2 chicken. She gets the container that has been sitting on the counter for 13 minutes plus whatever amount of time before I got there. She opens container. I said cold salad with hot rice & chicken? She said you want it separate? Yes. (She understood this). I tell her the chicken is cold sitting on counter. She doesn't understand. I point to chicken & say it's cold, fredo. She doesn't understand. I lower my mask & say the chicken is cold. She takes the container to the kitchen. I watch through the open door. Cook takes container to a place I can't see. The 1/2 chicken comes out (finally) I open container you can see it's hot. The 1/4 chicken comes out I open container, touch the chicken not hot like the 1/2 chicken but the salad is in a separate container. Woman says sorry mommy I don't understand. I say on the phone you understood, when I wanted cold salad in separate container you understood but now you don't understand. She says I don't understand. I lower my mask & repeat my statement. I said I won't be coming back here again & will write a review. Come home, open container, dry chicken. Rice was good. I would've appreciated being told sorry, I didn't write down the 1/2 chicken it's so busy but don't tell me you don't understand b/c after I said I was going to write a review & not come back she gave me a glass of purple juice saying for you mommy. I never complained about the wait time only complained that I was getting...
Read moreGood food. We got the 1/2 roast chicken with 2 sides which is a bargain: $14 and it feeds 2 (they have 1/4 chicken but it's just $2 less). Chicken was great, salad good, rice was rice. Got served ~5-10 minutes after ordering. My spouse also got a soup full of seafood (crab, fish etc) which they liked, but it's not my thing. Stopped there en route from New England to NYC; this restaurant is easy off, easy on I-287 the Cross Westchester Expy that leads to the Tappan Zee aka Mario Quomo bridge. It's just east of I-87 and the Saw Mill River parkway which run south to NYC.
If you know Spanish that's great. If you only know English (like us) then the paper menu in the restaurant has English (& Spanish) descriptions of everything, and numbers for all the dishes, so you can read it and order by number. We trust the quality in a family-run type of place like this more than a fast food chain partly or fully staffed by teenagers, if you know what I mean. Sorry we ate a bunch of the chicken before I...
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