I recently had the pleasure of working with Juan Moronta to furnish a multi-unit project that I will be listing for sale, and I couldn't be happier with the experience. From the moment I walked into the store, I was greeted with a warm welcome and a genuine eagerness to help. Juan took the time to understand my vision for the project and provided invaluable advice on selecting pieces that would not only enhance the aesthetic appeal but also attract potential buyers. His expertise in interior design was evident as he guided me through various options, ensuring that each piece complemented the overall look and feel of the unit.
The quality of the furniture was exceptional, and the attention to detail in the selection process made a significant difference. Juan was patient, attentive, and always available to answer any questions I had. He even went above and beyond by being there himself for the delivery and setup, making the entire process seamless and stress-free.
I highly recommend Village Furniture and Mattress to anyone looking for quality furniture and outstanding customer service. Juan's dedication to customer satisfaction and passion for design truly set them apart.
Thank you, Juan, for making this experience so enjoyable and for helping me create a beautiful space that I am proud to show to...
Read moreI purchased an item from an online retailer just to find out a piece couldn't be replaced from them (Out of warranty period) and had to directly contact the manufacturer online. The manufacturer couldn't sell the replacement I needed to me so I had to find a store that works with them to order the piece for me. All the stores near me (I live in Connecticut) that were affiliated with this manufacturer were closed so I searched for other stores to help me order this piece and I don't know who picked up the phone, i'm assuming it was the owner and they told me it was no problem at all that they'd be willing to help me and that he'll charge me whatever the company charges him I just have to go pick it up. I sent him all my information to try to get my replacement piece and now i'm hoping the manufacturer have it. Regardless of all this, these guys deserve this 5 star review 1000%. Very respectful people and willing to help in any...
Read moreI was in the hospital and needed a bed for my 92 year old mother at last minute notice. I called and spoke with Juan and explained what I needed.Not only did he exceeded my expectations, but his professionalism and time in which he got it done was beyond and above my expectations. Not only did he delivered, set up bed,and remove old bed,but he also took a picture of the setup and sent me. I was beyond happy and impressed. My mom loves her new bed. Please patronize his business, he restored faith of what good customer service used to be. All my family will be shopping at his business. Thanks again...
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