Subway — Restaurant in Town of Greenburgh

This location seems to be falling apart. There's only one staff member and a line when I showed up at 2:00 on a Thursday. The person ordering asked for a fountain soda. He said the fountain machine is broke. The people directly in front of me ordered a meatball parm hero and a chicken hero. He said there's no chicken and the mozzarella is bad. So the woman said what do you mean it's bad and he put the shredded mozzarella on instead and she said well I want the fresh and he put it on toasted the sandwich and then went to give it to her and she said but you said th mozarella was bad. What does that mean? And he wouldn't explain. So the other woman ended up getting a different sandwich since they were out of chicken and then the guy charged them for both sandwiches even though the woman said well. I don't want the sandwich but the bad mozzarella. At this point. She was so upset. She asked for the guy's name and he wouldn't give it to her. Thankfully, I only got a 6-in veggie sandwich, although they were out of tomatoes and I figured I'll get a cookie but there were no cookies, zero cookies. I know these franchises really struggle with some of the demands that subway corporate puts on them, but this has to be one of the worst...

The food was great, however there are a few problems with this Subway. 1, Very limited drink and snack options. Now usually most Subways have other options such as apple juice, orange juice, milk. Unfortunately this subway did not have that. I opened the drink fridge and was forced to choose between either Gatorade or sodas. They also did not have much chips options, there were only 2 flavors of Lays Chips and then 2 flavors of doritos, no cookie/apple sauce tray either. 2, There is no seating. I had to sit in the nearby Dunkin Donuts (which was cold, filthy and unpleasant smelling) to eat my sandwich. 3, poor parking. This is especially bad because the roads are very busy here being that there are often a lot of trucks passing and this is not a place you can park on the side of the road. Otherwise this place is warm, quiet, cozy and smells like a fresh bakery it just sucks that there is no seating for the customers who are interested in...

I ordered two sandwich melts and they gave me two regular sandwiches. When I called to tell them that, the staff told me to call tomorrow morning to speak to the manager... why would I call tomorrow about food I wanted and paid for today? I also selected curbside pickup so I did not have to go to the store, the staff did not come outside so I had to go inside to get my order. Why have that option if you are not going to do it? This restaurant location is a mess and a joke. I won’t be ordering here again and I’ll be sure to let everyone know, there’s another Subway in Elmsford you can order at instead...