Awful. My milkshake had hair in it and I called to talk to the guy chris who runs it but was told he wasnt there and then the guy on the phone claims they have a book they write your name and number and what you get free replaced and told me that secretly the chris guy wont call me to hear my complaint, that he never contacts anyone in that book but the kid said he'll make sure to tell the manager on that night to call me if not in a few hours, i'll get a call in the morning(I didnt understand why I couldnt just go in and get a replacement since thats all I wanted was a new one, not to be written down and contacted). well no one called me and its been a few days now. Im honestly getting sick of this place, between finding hair constantly in my food/drinks(not head hair, its either facial hair or even grosser pube hair) and having a guy who works there follow me in his white car screaming at me when im walking. This place is hardly cleaned, full of drama, full of people who dont even cook the food fully, and rude employees. I've been going for the past few years since Ive moved here and the past year or so now its been absolute trash...
Read moreDined in with husband and daughter for lunch - the food was mostly fine, except one burger was so SLATHERED in ketchup that it was everywhere when my husband opened the wrapper. The bigger issue is that the inside of the restaurant is really not clean at all. Windows have dead bugs sitting on the sill, the drink dispenser area was dirty, most of the food trays are old and unclean, many of the tables/seats need to be thoroughly wiped down, and the women's bathroom smelled awful and was very dirty/run-down. Nobody wants to use a disgusting bathroom and I felt awful that I had to let my young child use it. I saw an employee use it and was shocked that she would willingly use a gross bathroom but not care to do anything about it. We will not be going back as my daughter likes to go inside to eat, and cleanliness matters. We've since tried the McDonald's across the street and it was like night and day. They have a dedicated janitor who was not only very friendly but keeps the...
Read moreThis place is complete CRAP, I ORDERED ALMOST 80$ WORTH OF FOOD THROUGH UBER EATS AND NOT EVEN HALF OF IT WAS DELIVERED! my delivery driver assured me he asked if everything was there and I 100% believe him because my bag was PERFECTLY SEALED. After I noticed I'm missing MOST OF MY ORDER I TRIED CALLING THE STORE IN HUDSON NY ON FAIRVIEW AVE AND IT RANG MAYBE 5 TIMES BEFORE GOING TO A HIGH PITCHED SCREECHING NOISE. NOBODY ANSWERS THE PHONE THERE! we are regular customers and I can't tell you how many I've had to go back inside because they either messed up the order or didn't give me what I PAID FOR! THIS IS THE LAST STRAW FOR ME! SAVE YOURSELF THE HEADACHE WITH THIS PLACE! I WILL INCLUDE ALL THE TIMES I CALLED AND NOBODY ANSWERS, COME ON IF YOUR A PROFESSIONAL PLACE OF BUSINESS ANSWER THE DAMN PHONE AND MAKE THINGS RIGHT WITH PEOPLE SPENDING THEIR HARD EARNED MONEY IN YOUR ESTABLISHMENT FOR REAL! IM BEYOND...
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