Subway — Restaurant in Town of Guilderland

Legit the people here are so cheapppp. I always ask for double meat, i actually watched her make it today put a single serving size of meat in. I tell her, hey i paid for double meat. She looks me in the eyes and trys to gaslight me and says that is double meat theres 2 servings in each pre made serving cup… any other subway ive ever been too will put a second little serving cup if you ask for double meat. Thats not only bad customer service. But thats THEFT. I paid for something extra which was not given to me. Honestly i would have argued with her there but whats the point. They continue this same behavior. The owner needs to immediately take action. However he is the one who instructs them to be cheap. Ive had the owner himself short me on protein sizes before when he works here. DO YOURSELF A FAVOR AND DONT BUY FOOD HERE. We should not be supporting this kind of establishment...

Absolutely worst subway I’ve ever been to. The workers are very rude. My sandwich didn’t have much meat at all and they did not offer to remake it. I drove all the way home then opened the sub and was shocked how there were like five pieces of little chicken in it. I had to drive back to the store leaving with no sub!

Mind you, the least they can do is be polite as I’m pregnant and was looking forward to my dinner. I was having a great day until speaking with the associates. I would have respected and appreciated good customer service.

The associates were beyond rude. I recommend just going to the subway near Carmen road in Guilderland. The associates are very nice there. I ended up going to Mr Sub after this.

I also called to confirm the associate would refund me and I told him very nicely have a nice day, he hung up and said...

Come here fairly often on lunch break. Best service I’ve ever had from a subway or similar venue. Very friendly staff always usually the same 2 employees, mad at myself I can’t remember names. They provide exceptional service and the place always appears to be very clean. The gentlemen takes a moment to say hello as you’re walking up, even if helping another customer. I never do reviews as I’m not too picky about most things others are, but these employees certainly deserve to complimented. Excellent, Consistent ant, and...