Moe's Southwest Grill — Restaurant in Town of Hamburg

Moe's Southwest Grill, commonly known simply as Moe's, is an American chain of fast casual restaurants specializing in Mexican-inspired foods such as tacos, burritos, quesadillas, nachos, and burrito bowls. The name "Moe's" doesn't stand for anything specific; instead, it's meant to give a friendly, approachable vibe to the dining experience.

Founded in Atlanta, Georgia, in December 2000, Moe's quickly differentiated itself in the crowded fast-casual Mexican market with its emphasis on fresh ingredients, customizable menu options, and a distinctive restaurant atmosphere marked by a fun and engaging dining experience. One of Moe's hallmarks is greeting customers with a hearty "Welcome to Moe's!" as they enter the restaurant, reinforcing the chain's commitment to a warm and welcoming environment.

Moe's also stands out for its pop culture-themed menu items, with names like the "Homewrecker" burrito, "Close Talker" salad, and "John Coctostan" quesadilla, adding an element of humor and relatability to the dining experience. The chain is committed to serving food made with fresh, high-quality ingredients, offering options for various dietary preferences including vegetarian, vegan, and gluten-free choices.

From a personal perspective, Moe's can be a decent standby for some quick Mexican food when in a pinch, but the offerings often come across as somewhat bland and lacking in flavor or a memorable dining experience. While the staff is generally nice and accommodating, making it a suitable option for a quick bite, it wouldn’t be high on the list when craving a more authentic or flavorful Mexican meal.

Over the years, Moe's has expanded significantly and now operates hundreds of locations across the United States and abroad. The chain is part of the larger Focus Brands group, which also includes well-known brands like Cinnabon, Auntie Anne's, and Carvel.

Despite its popularity and wide availability, staying true to its original concept while also innovating with new menu items, limited-time offerings, and embracing digital ordering and loyalty programs to cater to the evolving needs of its customers, Moe's might not always satisfy those looking for a more authentic or richly flavored Mexican...

I ordered the three tacos hard shell and the homewrecker through Uber eats first let's start with the tacos don't let the picture fool you in no way shape or form did what I receive look anything like three tacos on the website I received miniature tacos that were 3/8 of an inch thick soggy and I mean soggy hard shell tacos when you picked it up everything fell off each miniature Taco had maybe three four pieces of steak whoever made the tacos must have picked it up and it fell apart so what they did was they stuck half the taco in there and cover it up with the other two Now let's start on the homewrecker normally that is all I order from moes is the homewrecker or the homewrecker bowl and I've never had a complaint but this time I orded it the same way as I always do I'm lucky if it's a little bit more than half of what I normally get I haven't even opened it up yet cuz I'm so frustrated I called Moe's because I couldn't get anywhere with ubereats I sat listening to elevator music for 25 minutes and nobody...

First of all, no smiles or “ welcome to moes” from any of the workers. Everyone working seemed miserable. The food station was filthy and didn’t look like it was cleaned all day. The guy making the burritos literally slopped all of the food on the shell making a huge mess and barely closed up the burritos. He pulled up his pants with gloves on and continued to make my food without changing gloves ! I asked why I got charged an extra dollar per burrito for all of the food and they said I got white meat chicken and it was “premium meat” I was never offered an alternative. The girl told me that the other chicken option was spicy… my kids won’t eat that so I was forced to pay extra. They forgot my queso so I had to wait for it after everything. This place isn’t worth the money anymore, they skimp on meat and the service is terrible. Moes has seriously deteriorated. We won’t...