Carvel — Restaurant in Town of Hempstead

The reviews here seem suspect, at least based on their cones. Beware! Went there on a recent Monday night at 9pm. A full hour before closing. Walked in and asked for a small mint chip on a sugar cone, my go to carvel order, having ordered it probably over 200 times among dozens of locations. The person working the counter a young woman perhaps around 18 or 19 years old looked for a scooper. Then went to the sink area, pulled one out of a small cylindrical container with dirty scoopers, and seemed to just rub it with her finger under some water. No soap, no glove, just kind of casually rinsing as you might do at home. But I really wanted carvel so this review isn't really about that. Whether out of sheer exhaustion or lack of wrist muscles or lack of training she proceeded to give me two curls of ice cream. Not scoops. She used the scooper till the ice cream lightly curled over (probably about an ounce or so, of a hallow partially formed scoop), and did it twice. The result? For $5.50 or so the smallest "small" cone I've eve gotten at Carvel. I would never ever ever go here again, which is a shame because the ice cream itself was good, not gritty, nice and creamy, classic Carvel mint. PS, there's no view here so at least that 5 star...

Very sorry to have to do this, but I was so so so so so so disappointed with what I received today. I asked for a small hot fudge sundae with wet walnuts, whipped cream, and a cherry. They squashed it so badly into that small container, could have at least used a bigger cup, and given me less product when I asked for a small. It came to $7.74 and I left a $1 tip without seeing what I was receiving. I was confident that for that amount of money, I would have gotten something a lot more appealing. This looks like something that's already been eaten and spit out again. Sorry, but I will not be returning to this location. I will make my trek into West...

Worst carvel place I ever went to.. out of all 1/2 scooped ice cream. The young fellow helping me spoke so softly I couldn’t hear him. You think he would have realized it when I asked him to speak up. If I was the owner I would teach this kid to ask if I wanted sprinkles or nuts what I got was cricket’s… two kids under aged and not knowing what they were doing or even what the flavor s were. Wow now that I am not enjoying my small strawberry hard serve… there are ice crystals in what should be soft creamy ice cream. That means this flavor has sat around for a time being frozen and thawed. Ehhhg I just threw it out. I might as well could have ordered...