Coco Bongo LI Lounge — Restaurant in Town of Hempstead

Got here based on a recommendation from my wife's co-worker, and we arrived 30 minutes before the $15 door cover charge at 11pm. Place was as modern as could be. I'm no interior decorator so I was fine with it. Not very many patrons there maybe 10. Staff was very friendly, checking on everyone almost like if you were at there home which was cool. Music was a bit slow but kinda what my wife and I were looking for just a couple of days ago for a booth, music loud enough for everyone to enjoy but not too loud that you can't have a nice conversation without yelling and assuming what the other one said. But once 11pm and on rolled around more people were rolling in, music was starting to pick up and mixing it up for the crowd that was there which look like30- 35 and older.......drinks were not poured with a stiff hand and I like them strong......these were strong! Only 2 things left me a bit turned off 1) Glasses hanging at the bar over head were so dirty made you not want to drink your expensive strong drink, 2) I paid with my credit card and they automatically entered just shy of $10 tip on the slip to be signed for 2 drinks. Now granted the drinks were doubles but that only means double the alcohol not 4 drinks. Other than that I'll try them out again but would use cash the next time or see what happens if I order a different type of drinks how this...

My wife and I wanted to try out a new restaurant. SO we went to this place and at first it was nice but they didn’t have a table for us to be seated so they put us in one that they were using for something else, so they cleared it without cleaning it and sat us there, remind you guys it was only us two. It took like 20 minutes for them to come up to us to give us the menu. Then took around 45 minutes to give me my food and then it took around 30 minutes for them to bring my wife’s food:( Soo we order a Coca-Cola and they gave us a tiny cup probably the amount of haft of a Coca-Cola can so me and my wife order 4 tiny cups and at the end when we ask for the check we saw that every little cup of Coca-Cola was 7 dollars each with a total of 28 dollars which was probably two cans of Coca-Cola. That was a rip off and I called later that night to see how much a Coca-Cola cup would cost me and said 5 dollars and when I told them they charge me 7 bucks he put me on hold and just ignored me for 15 minutes then he answered and said he would call me back in 10 to 15 but he never did!!!!! I got robbed and they had the worst customer service!!!!! DONT COME HERE !!!!!! The security guards were so close to us with out any MASK ON!!!!! NOT A SAFE PLACE TO COME AND...

I recently visited this bar for the first time since they rebranded, and honestly, it was a huge disappointment. I went with two friends, and right from the start, things went wrong. The bottle girl seated us at a table that was already reserved for someone else. Instead of offering to move us to another table or section, they just tried to kick us out without any effort to make things right. The so-called manager didn’t seem to care at all. He insisted we move and even told us we were ruining someone else's birthday. I get it, mistakes happen, but the way this was handled was terrible. They should’ve made sure we had somewhere else to sit, especially since we had already purchased bottle service and hookah. It wasn’t until I kept going back and forth with them, insisting they find another spot for us, that they even started trying to rectify the situation. They didn’t apologize or offer any real solution until I pushed, and even then, it was barely an effort. The customer service was just awful, and it completely ruined our night. I won’t be returning, and I’d definitely recommend other spots where they actually value...