McDonald's — Restaurant in Town of Hempstead

Update 5/20/25 Went during breakfast hours & attempted to purchase a gift card. I had to wait 10 mins for the manager, who went looking for the g/cs, cuz the g/c shelf was empty. I am a regular & I didn't recognize this manager. She then came back and I told her the amount I wanted & presented to her my credit card. She then bizarrely told me I can only pay for the g/c in cash! I questioned her because I have used my CC to purchase G/Cs at this location before. She said no I can't use a CC. I told her thank you, and went to the Rockville Centre/Sunrise Hwy McDs, and purchased my G/C with my CC. I dunno what scam that manager is pulling there, but I have a clue. I bumped all my ratings down, because it was very inconvenient for me to go to RVC to get a G/C that I could have purchased at the Baldwin location. Bizarro!!!

Update 8/23/23 Everything is excellent here, except I don't know what the issue is, however whenever I do a mobile order I always have to pull up to the side & wait longer for the order, while the other drive-ups get served more immediately & I am the one holding the gas-bag. I thought the mobile orders are supposed to go faster vs snail-order. Folks, that's techmonomolomogieeeeee!!! The Weekend Crew is still a hit-n-miss nightmare...

Update 6/27/22 This place is still the tops, with an expert crew, that's efficient, fast & courteous. Food is well prepared, fresh, hot & tasty.

Update 3/8/22 The Weekday Crew is very professional, efficient and fast. This McDs has 2 Drive Up Ordering Windows, which helps to speed things along. Staff is friendly and helpful. I continue to recommend this location.

This McDs is very good. Lines can get very long during peak times, however they move it along very quickly. There's also curbside pickup and mobile ordering available. This McDs has been here for at least 20-25 Years. I remembered when they built it. It's properly maintained and they refresh it every few years. Staff is very courteous and move things along. Interior is kept very clean and the bathroom is very nice. Btw, most people don't know this, however the Egg McMuffins are made with freshly cracked...

Grew up in Baldwin and have been going to this McDonald’s since I was a kid. Drove into town today to visit and very old friend and with those memories of the great times I had at McDonald’s as a kid I just started to go there for dinner through the drive-in. I asked for a double quarter pounder with cheese meal and add the order taker repeat my order as I never have much luck talking into the drive thru order taker. So after completing my order and going to the pick up window with only three other vehicles in the parking lot I was asked to pull ahead by the store entrance and wait for my food to be brought out after waiting for minutes I was handed the food by a young man who practically threw it at me and then went back in the building upon arrival at home I opened up my bag of food to what I thought would be another great McDonald’s memory. How wrong I was! The burger I received was not a double quarter pounder with cheese but a single quarter pounder that tasted like leather and the french fries looked like potato sticks that you would buy in a bag at 7-Eleven. I find it disturbing Lee sad how much the quality of the food and service has gone downhill since the pandemic don’t know whether or not it is confined to this particular location or they are all like that? In either case it was another fond childhood memory destroyed! I will not be...

Okay so usually I am pretty patient when it comes to service but this morning I was annoyed. Over something so simple. Used the mc Donald's app gave the person in the drive through the code for the deal. They said it "didn't go through". So I gave then the code again!!! They said cabt be used! Duh of course it can't be used you typed it in and redeemed my code so now I can't use it!!! All I wanted was an ice coffee for a dollar using the code. The person In the drive through made the mistake not me!! so I said look the code had been redeemed through no fault of my own can I just have the coffee for a dollar. They said oh refresh the app! It's 8am in thr morning I'm off to work I'm not refreshing anything! If the staff makes a mistake and the app is faulty!! That's not the customers fault. They should have rectified the issue and provided me the ice coffee for 1.08!!! Better service and corrective measures should be taken. Yes it's only a coffee but it's the little things that matter I could have had a horrible morning and the ease of having good service and being nice to a customer goes so much further than" oh refresh the app or sorry u gotta wait 15 min!!! You punch in the code that's why it was redeemed and couldn't be don't twice!! The cashier messed up!! Not me do better. It's early in the morning you...