Starbucks coffee — Restaurant in Town of Hempstead

I went to this location today and was ignored while the staff socialized for quite a while and there wasn’t any other customers in the store. The manager had to tell them to take my order. The cashier told the girl what size coffee I wanted but it turns out she rang it up wrong and I correct the girl making it that it was supposed to be a venti and I even heard the cashier tell you a venti. The barista told me well you need to go back to the cashier and pay the difference before I even try to fix it. There wasn’t an apology or anything just an attitude. At this point I was frustrated and said don’t bother and walked out with my drink that was...

Staff is terrible, they do not acknowledge a customer too busy talking with each other. I waited over 5 mins before my presence was acknowledged, they put in the wrong order didn’t give me what I ordered and then wanted to charge me to reorder and staff complained about remaking my order. An easy coffee order and the staff drama...

Every barista I have interacted with here was extremely nice and courteous. I have had nothing but good experiences at this Starbucks. Even when I order ahead and the unfortunate occurance happens that my drink gets stolen, they don't hesitate to remake it for me. Everyone here deserves a raise, especially the black ladies...