Starbucks — Restaurant in Town of Hempstead

I don’t know who is making these coffee drinks around 8-11am on Sunday mornings but PLS re-train whoever it is. It doesn’t matter which coffee drink I order (hot or iced) the espresso shots are always mad BITTER and clearly burnt. I gave it a few tries hoping it was just a one time thing but it’s been consistently awful and it does not taste this bad at other Starbucks locations. I ended up calling corporate for the first time this morning and requested a refund because I had to toss my drink after a few sips. Not to mention, the baristas are never friendly and refuse to talk/interact at the drive thru which creates an awkward experience. I’m not saying y’all need to hold a conversation but a simple “Hi, here you go” and “thank you” or “you’re welcome” is the bare minimum. For how expensive these drinks are, please do better. If y’all are gonna slack on customer service then at least make the drinks correctly?? smh like how y’all gonna be...

Im a loyal Starbucks customer, I drink 3 coffees a day , this location is the closest to my job that’s why I come here, The experience at this Starbucks was disappointing due to the excessively long lines and exceptionally poor service. Despite the initial anticipation, the reality was far from satisfying. Upon arrival, the queue extended beyond reasonable expectations, testing the patience of even the most tolerant customers. Regrettably, once inside, the service did little to redeem the situation. Staff appeared overwhelmed and indifferent, resulting in prolonged waiting times and frustrating interactions. Ultimately, what should have been a pleasant visit turned into a test of endurance. Hopefully, improvements are made to enhance customer experience and restore confidence in this place . No one has 40 min to get coffe ,...

Though there were only two people inside there was quite a long line of cars. The cashier was doing well when the person in front of me asked a question and...... well the girl who was assisting her decided that it was a great opportunity to chat about the difficulties of the supply chain and intricacies of getting ALL of the ingredients in. Really? Right now? While the only other customer who is late for an event has to actually listen to this banal chatter. WTAF is on her mind other than wasting my time. And then they wonder why they don't get left a tip for NOT insuring promptness. Dear God! The xtra star is for the other employees who were actually doing their job adequately. They should go over to the store on the corner of Hempstead tpk. and Nassau Blvd. Now that's a well...