Sunflower Cafe- Lawrence — Restaurant in Town of Hempstead

I ordered on uber. My delivery came missing my drink. I spent $50 on the order. When I called sunflower, the manager was very rude, blamed uber for the error, when it was the stores error, was not willing to correct this error, and hung up on me. When I called back, a different person answered the phone. When I requested to speak to the manager, he said "speaking" until i asked for his name, then conveniently he was no longer the manager, then he passed the phone around till I got the actual manager (the one who hung up on me). When I asked for his name, then and only then did he come up with a solution. He told me to re order it on uber and that he'll deny the charge. That was another lie because I reordered it and they did not deny the charge. All this for overpriced, just ok food. That's the last time I go to sunflower. Rude, unprofessional, inconsiderate of...

I ordered with my friend a few kind of dishes. One of dishes we ordered didn’t have any flavor and it was very blunt. We asked to put some seasoning on it and the waitress called the manager which made us feel uncomfortable since we also talked to her about the matter. He told us he cannot do anything with it and that’s how they season it. in the end he did refund for that dish, but my friend also ordered milkshake and returned it twice to add some sugar or sweetener, and still wasn’t satisfied. The waiter called the manager again, and made us feel extremely uncomfortable again, it’s not like we didn’t wanna pay. We have no problem but they made us feel like we just wanted to return the food which wasn’t true. We had no problem to pay for order we ordered, I will not come back...

The food that was ordered was for a shiva house (house of mourners). We ordered food and wanted it delivered promptly at 12:15. The food was ordered in advance with ample time for its delivery. Nevertheless, the delivery person came at 12:15 and said "sorry the food is all over the street". It then took over 2 1/2 hours for the food to be redelivered. When the food was redelivered, there were items we ordered were missing, the food was cold and inedible. The food was overly salty.

This was a horrendous experience and will never recommend this restaurant. When I called to complain, I was told "there is nothing we can do."

This is an extremely poor example of how to run a business and...