Wendy's — Restaurant in Town of Hempstead

I hate leaving bad reviews but this location may need some help. I had gone to Wendy’s in Levittown for 20, years, always great, and now I’m in Massapequa. So tonight on my way home around 9:30 PM I was craving chili and went through the drive through here (Seaford). It was $8 and something, and I didn’t receive my change from a $10 but I was so hungry, tired & wanted to get home that I didn’t care. There was a line, the person in front of me left, the kid may be a bit slow and that’s fine but, I’m telling you what happened here. There was no thank you or have a good night, just handed me everything besides my change and turned his back. Usually the chili is so hot that I can’t eat it for a half hour so thank goodness I also got a kid’s meal to eat on the way home. I hadn’t had dinner yet due to my extra stressful day. So I get home and stir up the chili. It was barely warm. There was a huge chunk of what I hope is part of a hamburger patty- but why? (See photo). Twitter wouldn’t let me reply and I feel too bad to embarrass the entire establishment by tagging them with the photo, it’s not nice and a one time happening. I’ve been to this location twice though. It’s supposed to be ground meat, always has been- something isn’t right here. I taste it and it’s actually so bad that my passive self can’t even eat it because of my intuition yelling at me to not eat it. Out of all my Google reviews, and the other choices along the way home, this is the only place that I can truly say I will never go to again. Something isn’t right here. ...

I went to the drive-through for a simple order, a kid meal with just cheese on the bun, No meat or anything else. The girl, taking orders, took her three times to get it right, And I apologized that I couldn’t understand hert. when I went to the window she Asked me something four times and again we couldn’t understand her! She was asking just cheese on the bun. OK that’s what I asked for., She was preoccupied joking with another employee. I paid her and I said to my granddaughter, let’s pull over to make sure it’s right and something told me to check my receipt, only to find out she didn’t return my credit card.. Had I not pulled over in the parking lot I would’ve went home to North Bellmore to have to go back to get my card .! This was a very frustrating deal, I walked to the window with a smug look on her face she handed me my card! I didn’t have to ask for it. Right from my car I called this location. Spoke to the manager. He didn’t pay attention to a word I said and yes, I speak clear English and he’s asking employees if anybody found a credit card.? I raised my voice because I couldn’t believe he’s asking if anyone found my card. It was all so frustrating.! First of all as a manager, you don’t put someone at the window with a broken accent. I called him and her a name.,, Not the worst in the book, he was trying to resolve something for me, but I don’t know what all I needed was for him to listen! I apologize for raising my voice and for what I call him it’s so not my style and I truly love feeling terrible. But chezz man get your...

These days, it can be all too common an occurance to be disappointed by a fast-food experience. I'm delighted to say that, here, at this Wendy's on Sunrise Highway in Seaford, that is not the case. Especially when compared to places like KFC. Firstly, one can appreciate the care taken in maintaining a clean and tidy dining room. A room free and clear of things like, for instance, garbage on the tables and dirty floors, or even puddles of water on the floor from the air conditioning vents (discussed next); things otherwise found at places like KFC. The second thing is the pleasant climate control temperature. It's a perfect comfortable eating environment, not the third ice age. KFC could learn something. The third, and arguably most important aspect, the food. It is always of consistent quality and very tasty, well constructed, and notably not priced as though an elementary school student got into the number magnets. Plus, I really appreciate how the definition of "Sauce" for Wendy's contrasts that of KFC, namely that it doesn't mean "some particles loosely suspended in oil."

All in all, always a pleasant...