The Pit Stop — Restaurant in Town of Hornellsville

One other person here. Girl took our order and had to clarify it at least 5 times. Girl had no idea what a garbage plate was or how to make one and kept coming out to ask us what we wanted on it after she took our order. When we got the order the garbage plate had no ketchup or mustard on it and my cheeseburger was missing and we had to wait to have it made. We ordered two waters but never received them - we just left after getting the burger because it wasn’t worth any more hassle or time.

Unfortunately I would say avoid this place until their employees have better training. I know help is short but there is a certain expectation of a level of quality/service for money provided which this...

We got there at 745 pm never got our order taken till 810 pm. My friends and I started ordering food and the girl taking our order told us the cook that was cooking was done at 8 making food on the grill, we were there at 745 trying to order food! The young girl taking our order after we said “we are all set” proceeded to talk to the other employee about my friends and I as we walked away and kept giving us dirty looks. Will never return nor did I respect the disrespectful behavior the employees...

Very disappointed for my 1st visit of the year today. The prices are not correct so not use this online menu. Also the kids chicken are nuggets, and not strips, my mozzarella sticks were cold I got charged for 3 meals and only wanted 2. I really enjoyed this place last year. I hope they work out the kinks. To change the menu is one thing but at least update it. Kids meal went from 6.99 to 8.99 and sticks where 7.49 online says 5.75 just frustrating. I will try this again but...