I am grateful to have ice cream no matter how bad it is. I am usually an easy grader, but this was a really bad experience, both the product and customer service. Our regular Carvel had a line, so we went to this location and they didn't have my normal red bonnet, so I got a large vanilla cone with rainbow sprinkles. A standard order. The cone holder was for a different cone, but that wasn't the problem. I was handed a giant blob that was falling all over the place! I couldn't bring it in the car. I tried to eat some to make it manageable but it was a disaster. I then asked if I could just exchange it for a premade cone. I was trying to be nice about it. I was told no because I ate some. Lol. Horrible service. 0 stars if that was possible. Probably a random mistake, but the service...
Read moreVery dirty carvel. Also went there for buy one get one free night. Extremelyyyyyyy skimpy. Got wayyyy less than what other carvels actually give. There are plenty of other carvels in the area that serve what they promise. Terrible ethic. I saw it says under new management. They have to learn better ethic for sure. SKIP THIS CARVEL LOCATION!...
Read moreI recently visited the newly-owned Carvel store, and I must say, the difference is remarkable! The staff is incredibly friendly, and the atmosphere is delightful. I had an excellent experience and would highly recommend it. A complete transformation under the new ownership that is worth...
Read more