I just tried this place for the first time. This restaurant is hidden off the side of a service road where people are driving 50 mph. Very easy to pass by not to mention the front is covered by trees For starters the hostess was terrible. From my phone call I was immediately able to tell that she uses Open Table and she did not have my time available because she was just looking at whatever time slots were open based on what the computer says. She was not very friendly and she was abrupt on the phone. When I arrived once again we were not greeted. I waited for a while and finally we were sat by an unfriendly hostess. She was so far ahead of me I didn’t even know what was going on I had to stop her and ask her if I was following her. Once we sat down without exaggerating I waited 10 minutes for somebody to come over. Finally an older gentleman came over and asked me what we would like to order. My wife asked for a drink menu since we did not even get that. The garlic knots and bread were served cold. It would’ve been nice to have some nice hot bread or at least warm. The waiter who had zero personality and did not even tell me his name took our order. We started off with the special sushi roll which was good. We eat sushi several times per week and if I’m going to eat sushi I’m going to go to a sushi restaurant not an Italian restaurant but I must say the roll was good not great but just good. The Caesar salad was awful. The dressing did not taste homemade at all. The short rib and Veal were both good. I would go back to try some of the other food items and hopefully the service is better the second time around. I really wanted to like this place but it failed on so many levels. Considering the owner was sitting next to me with four of his friends I’m surprised the...
Read morePositive: Our waitress Paula did a great job serving us during our dinner on Monday 3/15/21
Negative: Everything else
I will never forget my meal at Cirella's. It was that bad.
We were in the area and decided to come to this place for dinner because it was highly rated. Even though it's an Italian restaurant, we opted not to get pasta because we wanted to try something else. Maybe that was our mistake.
We ordered the steak medium rare and it came to the table burnt and mooing. My husband politely told our waitress "I hate to be that guy, but can they cook this a little more. It is raw."
The steak came back and now it was actually the opposite of raw. The steak was so overcooked that the meat inside was gray. Saying it was inedible was putting it nicely. The meat was so rock hard and chewy that a huge chunk of steak got stuck in my husband's back teeth. It was so hard to get out that we had to ask Paula our waitress to get us a toothpick during the meal. He will probably have to get Invisalign now because it made a gap in this teeth.
My husband put his fork and knife down and decided to stop eating the piece of brick. He proceeded to eat the free garlic bread that they give you in the beginning when you sit down. That was actually pretty good. I recommend the free bread.
We also ordered the Crispy Brussel Sprouts. When the Brussel Sprouts came out, I had to recheck the menu to make sure we didn't get the Soggy Brussel Sprouts. The texture was like wet toilet paper. I...
Read moreThe atmosphere was nice when we entered and were seated but there it stopped after we received our waters. I don’t know if it was because we didn’t order alcohol but it seemed like our waiter barely had time to listen to our replies. Most of the time he asked us a question then walked away as though that split second was our response. It happened the entire dinner. It was frustrating. I ordered the chicken bruschetta. I expected a moist chicken filet lightly breaded and received a fried over cooked and scrolling piece of dried chicken. It was covered in the rest of the items mentioned (too much stuff) and was dying for some kind of sauce to improve it. My colleagues one ordered chicken parm which seemed to be smothered in melted mozarella. He took most of it home to uncover later. My other colleague ordered fish and was surprised to see it still had its head. He didn’t say anything but I was a little bothered. Needless to say my one and only experience left me no choice but not to return. This reviewer is not normally so brutally honest but yikes… I can only tell you what happened in...
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