Hero Express — Restaurant in Town of Islip

RUDE OWNER. Over priced and doesn't know how to cook eggs or listen. Don't waste ur money on this deli please. I have been coming here ( loved this place) for years! But never again. Eggs were made wrong n had cheese, so next day when I ordered I said please don't OVER fry the eggs n NO CHEESE please... Again it was wrong. 3rd day I said I can't eat cheese please no cheese and eggs over med (figured this would stop the burnt eggs) but the sandwich was the same as days before. So I open it this time n showed him n he blamed the employee ( who didn't help me) and got nasty with me. Sandwich was $7.95 for just eggs n bread!! Sign says $3.99 for eggs n cheese on beead + 75¢ per meat. He said it was for the bacon n cheese I said I didn't order bacon or cheese and bacon never was on any of the sandwiches. The man was loud n obnoxious and I will never give them any business ever again. Why would u get loud with a customer when I was never loud with u and I paid for something for days...

I originally had a 5 star rating for this place but after my experience earlier this week, I am disgusted. I always come here for breakfast each week, sometimes each day. Prices are fair. Monday I wanted just two pieces of grilled chicken. No sandwich. No toppings. Just two pieces of grilled chicken in a plate. The girl rang me up and it came to $9.77 and I was in shock. I said how is it so much? She said well it costs that much for a sandwich so it is what it is. I am not getting anything with it I should definitely not be charged that much for two small pieces of grilled chicken. After getting back to the office, I started eating my grilled chicken and it was disgusting. It tasted old and not fresh and I wound up throwing it all out. What a waste of money. Never going there again and my whole office won't go there either anymore. Gourmet Bagel charges less and has...

I think I came across this place nostalgically…when I was younger my dads business was out in Long Island and he used to get these roast beef sandwiches on garlic bread with mozzarella and they used to taste soooo good I can still remember it. While driving I saw it and something seemed familiar and after looking at the menu I saw the sandwich combo. I went in and ordered the New Yorker I believe. I wasn’t disappointed but it could have tasted better…the steak sauce on top was bland…and couldn’t even taste the garlic much. It has good reviews and I would go back and try more things because it seems like a pretty decent place but maybe it wasn’t the same one from...