McDonald's — Restaurant in Town of Livonia

Worst staff ever faced at any McD in the entire North America! Visited with my family for a dine-in on April 18 @ 10:10 pm, the entry wasn't allowed, knocked on both the entry doors but 3 staff inside didn't even bother to let us in or informed what's happening there! The actual dine-in hours were 11 pm mentioned on both the doors. The staff working inside didn't even look at us despite hearing the repeated knocking. Visited again on Apr 19 at 2000 hrs and dined in. Asked about yesterday's dine-in hours and was told they were short staffed and thus closed the dine-in at 10 pm. How does the customer know about this situation? There wasn't any notice at either of the doors. I was told they do it whenever they are short-staffed. Said the conversation isn't helping as they were busy at that time and nothing could be done about yesterday's incident.

Is McDonald's not obligated to the customers for operating in business hours as mentioned on their establishments or informing the customers if there is any change to timing??

Edit: Not a single McD team member bothered to respond even...

I go here every now and then through the drive thru after a hard day at work or into the lobby with my boyfriend when I'm taking him back home after spending the day with him. There are two employees there that have and forever will stand out. The older gentleman who is usually manning the headset and taking payments after 6pm... He is the sweetest! He always make me so happy seeing him. Then, there's the lady with the dyed hair and glasses. Everytime I go through, she makes me feel like more than a customer. She's always so kind, and if it's not busy, we have a short chat. It's honestly more fulfilling having nice small talk over the burgers (no offense to the food). If you're reading this, you're my favorite, don't tell anybody!!! But, overall, those two employees make the restaurant shine. Everyone else makes it seem like they're in a rush to get out (which I also understand). Anyways, would highly suggest going if you wanna go somewhere hassle free! PLUS THEY NEVER GET AN...

I drove there to get lunch, only to be told by an employee before I ever got to the door that the Lobby was closed. She said it was because of the Wuhan flu (my words, I don't use the C-word). So I said that I don't care about the Wuhan flu, but it no good. I detest drive throughs, and normally will not use them. Only in rare circumstances will I use a drive through. So when I got home I called them up to ask who was responsible for this outrage-- the state, county or them. It was the manager there, lecturing me again on the Wuhan flu. I told her that her McDonald's would get a negative review online, and I have just fulfilled my promise to her. Shame! A complaint will be filed with corporate...