Hate to write this but hopefully this brings awareness to the staff and owners of this establishment.
First off, when my mother, sisters and I walked in it was evident that we were the only Blacks there. Other diners and even the staff looked at us crazy as if we weren't supposed to be there. It was uncomfortable and its clear they don't get many of us.
There is no waiting area and though I made a reservation days in advance we still had to wait. It was uncomfortable having to stand over people as they ate.
Finally, our table is ready and they sit us at the back of the restaurant. It literally was the last table in the back by the the kitchen. Besides the fact I don't think anyone would want to sit there, it is extremely inappropriate putting us in the back when there were other tables open. We asked to be moved and they moved us to the second table from the back. That definitely made a difference!
There was nothing spectacular about the food and sure was not worth $196. It's basic American food.
I chose this place because of decent reviews, convenience of location (we live in New Rochelle) and the menu looked great. I wanted my mother to enjoy her mothers day but it was overshadowed by the the treatment of being different.
Definitely wasted $228 dollars (196 + 32 for tip)
Wont...
Read moreAlthough I am well aware that each experience is it's own, I must admit I am disappointed.
My family and I made plans for this Easter Sunday brunch at 12pm, party of 10. We made these plans over a week in advance and inquired with a woman as to the pre-determined menu for this event. We were told that it would be approximately $35 per person.
When we sat down and asked for the pre determined menu, we were denied. After asking to speak with a manager regarding the confusion, he politely told us that whomever we discussed this matter with was incorrect, and that it does not apply to holiday weekends or events.
On their website, the menu is promoted and does not specify otherwise, simply staying it does not apply to parties.
We were compensated with a round of free Mimosas, and the atmosphere is as beautiful as the location, the staff is professional and courteous. Regardless, the website should be updated and the staff should be informed, as this was absolutely misleading and deterred us from...
Read moreI recently retired and moved to Larchmont and I just cannot say enough about the quality of the Service by such a genuinely attentive, warm, and friendly Staff, as well as the Food and Drinks at Chat 19 and I say that enthusiastically after just completing a Weekend Trifecta beginning with having Afters and an Irish Coffee Friday Night, then Drinks and Appetizers on Saturday Night, followed up with just an absolutely amazing Sunday Brunch of Blueberry Pancakes and Sausages! Fine Attention paid to the Details! Bakery fresh Breakfast Croissants and Mini Muffins and fresh Cream for Coffee for Example! Excellent Combination of Outdoor Seating and Indoor Dining with cool AC needed already this Sunday Morning when it was almost 90* even before Noon! Necessities always maintained whether Friday Night or Sunday Morning! Prices were Reasonable and the Drinks Menu provides an interesting Variety of Cocktails!
Highly Recommended! -...
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